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Help needed with activating a demo



Posted Oct 12, 2023

Hi, experiencing difficulties with reaching help center. Demo activating stopped so as screen announced that I need to contact for additional assistance and verification.


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6 comments

Hi Liza,

I hope you are doing well.

I'll go ahead and assign your ticket to our Finance dept for further assistance.
 

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Hi liza‍,
 
Thanks for reaching out!
 
In order to get you up and running as soon as possible, please answer the following questions to help us verify your request:
 
  1. What is your name?
  2. What is your Zendesk subdomain?
  3. What is your company’s name and web site?
  4. How do you intend to use Zendesk with your business?

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Hi Darius. I do not intend nothing. I tried to start demo to be convinced that it is working well and smooth. So as even logging in is impossible I assume, I do not need this software. How can I stop that "unaccessible trial" immediately? The fastest way. Thnx.

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Hi Liza,

I'm sorry to hear about this.

To cancel your account, please try to go to https://gdcc.zendesk.com/billing/manage_cancellation

Let me know if that works.

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Hello, I need to submit a demo in 2-3 hours so as to get a job, How can we go about this please.

 

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image avatar

Brett Bowser

Zendesk Community Manager

Hey Khadijat Rabiu, I would recommend creating a free trial here: https://www.zendesk.com/register/

I hope this helps!

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