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Best Practices for Zendesk Generative AI Event Summary



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Devan La Spisa

Zendesk Community Manager

Posted Oct 25, 2023

AI and Generative AI are the driving forces currently reshaping the future of CX. While exciting, it also brings disruption and a ton of new pressure for CX teams and leaders. At our last community event, we covered our latest Generative AI advancements and how Zendesk continues to infuse them into all parts of our product portfolio. We also covered best practices and hosted a live Q&A with our product experts.

Event Resources

Event Recording

Event Q&A Summary

Event Presentation Deck


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