Treat nested field options (ex: Option1::typeA) as one entity for conditions

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Carmelo Rigatuso

Posted Nov 08, 2023

When creating Form conditions or Service level conditions, can we treat a nested sub-option of a custom field as a group so that conditions don't have to be repeated for each field value?

A couple of small examples:

Service level conditions

This is a small one with only 2 sub-options, but this can get quite lengthy if I want to treat all options under "Quote" equally.

Form Conditions

Same idea, I want to display the same custom fields for each Billing sub-option, each Sales sub option, and each retention sub-option. this makes it very tedious to complete a form's conditions.

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      Shawna James

      Hey Carmelo, thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. If you could provide more information on the business impact that this lack functionality currently has, our PM's would appreciate the further clarity and information! For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again! 

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