Bad translations on continuous conversation messages

3 Comments

  • Shawna James
    Community Product Feedback Specialist

    Hey Juankibcn, where are these mistranslated messages being generated? Automated macro suggestions? Chat messages? I want to make sure this gets flagged for the right PM to take a look at your feedback. Thank you!

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  • Juankibcn

    Hi
    On the chat widget maybe is not a continuous conversation issue.
    Set your language into Spanish, create a message to say hello to the end user who open the chat. Next, there is a field for name. The tittle on this field is “Name” in English and not “Nombre” in Spanish. It should be “Nombre”, because you are using Spanish on configuration. 

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  • Shawna James
    Community Product Feedback Specialist

    Thank you for providing this further clarity! If you have the time and would like to provide a screenshot of the issue, without any customer or company information, this will help us confirm where you are experiencing this issue. Regardless this has been logged for our PM team to review, thank you for taking the time to provide us with this feedback and feature request!

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