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Agent didn't get Zendesk invite

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Kate Pilcher

Posted Nov 28, 2023

One of my staff members didn't receive the Zendesk email asking them to sign into Zendesk for the first time and create a log in. How do you get this email re-sent? 

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    Cheeny Aban

    Zendesk Customer Care

    Hi Kate, 

    You may resend the email verification by going to the Agent Profile>Primary Email>Resend Verification Email. Here's a screenshot for your reference. 


    I hope that helps!

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