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sales channels in shopify have a inbox with message.URGENT need to connect each one to zendesk

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JW PEI

Posted Jan 10, 2024

There is adding an inbox app in the sales channels of Shopify. Several Shopify accounts have several inboxes since each Shopify has one inbox where our customers contact us as customer contact via Facebook messages. It is necessary that zendesk have updated the new function to connect with the inbox in Shopify. So that we could connect those inboxes in Shopify to Zendesk and communicate with our customers in one Zendesk account. 

 

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      Shawna James

      Hey there, thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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