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New "recent searches" feature breaks Home/End keys on keyboard

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aj

Posted Feb 07, 2024

This new feature on the searchbar in the top-right corner (alt+ctrl+f) inadvertently breaks the Home/End keys on the keyboard, and the cursor can not be moved with them to the end/beginning anymore. Please fix, thanks.

 

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3 comments

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    Shawna James

    Community Product Feedback Specialist

    Hey aj,
     
    Thank you for taking the time to provide us with your feedback. I have brought this to the attention of our PM team to help with this issue. Thank you again!

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    Aleksey Andreyanov

    I have noticed this bug too. The Home/End buttons stopped working with the new Search results feature.

    I use the Home button very often to remove the # symbol from the ticket number.

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    Alyssa Hubbell

    Zendesk Product Manager

    Hi all - This is an intended change. You can now use Command+Left/Right arrow to move the cursor to the beginning or end of the text. This more closely aligns with our keyboard and accessibility patterns across the platform. 

     

    Let me know if you have any questions. 

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