Issue authenticating to Tymeshift's EAP API

Hi Mohamed,

The 401 error you're encountering typically relates to issues with the Authorization header's format. Here's how it should be structured:

bash

Authorization: Basic $TOKEN

Where $TOKEN is the base64-encoded version of your email and API token from Zendesk, formatted as follows:

bash

$TOKEN = base64({email}/token:{api_token_generated_in_zendesk})

• {email} is your email used for Zendesk.
• /token: is a constant string (make sure to include the colon : right after /token).
• {api_token_generated_in_zendesk} is the API token you generated.

For example, if my email is samanta.velho@zendesk.com and my mock API token is JJlgENbrGxV6XPzPLvBvvK7wQoiu3evjsKK5rlTL, the string to encode would be:

scss

samanta.velho@zendesk.com/token:JJlgENbrGxV6XPzPLvBvvK7wQoiu3evjsKK5rlTL

After encoding this string in base64, you’ll get your final $TOKEN:

base-64-encoded example:

c2FtYW50YS52ZWxob0B6ZW5kZXNrLmNvbS90b2tlbjpKSmxnRU5ickd4VjZYUHpQTHZCdnZLN3dRb2l1M2V2anNLSzVybFRM

This is the $TOKEN you should use in the Authorization header. Remember, the token provided here is just an example and not real.

Don't worry, the provided token is a mock example for illustrative purposes.

Hope this helps! 
Regards,