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We are excited to launch AI agents and automated resolutions!

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Shawna James

Community Product Feedback Specialist

Posted Apr 25, 2024

Dear Customers,

We are excited to launch AI agents and preview the upcoming launch of automated resolutions! For ease of collecting  feedback on this launch, and to make sure we can provide you with quick  answers to your questions, we are providing this space for all feedback to be shared. Please comment below to share your thoughts and feedback, or ask questions about this release.

The product feedback forum in the Zendesk Community is always the best place to share information with our Product Teams around ideas you have for features or feedback you have about what we are building. This is where our product managers monitor and engage in conversation, and our aim is to aggregate all feedback here. 


Before posting, please take a moment to review the community guidelines and code of conduct. These outline how our product feedback forums work, how we review this feedback, and what you can expect. Take a look and let us know if you have any questions! 

Thank you for being a part of the Zendesk Community and sharing your feedback with us, we sincerely value your input!


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