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Conversation extensions in messaging, is Sunshine needed?



Posted May 02, 2024

Hi,

Is Sunshine Conversation needed when using Conversation Extensions in messaging?
 


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Tony

Zendesk Customer Care

Hi Izabella,
 
it seems like it. For instance, check our documentation where it is mentioned several time in the body of the code:
 
https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/conversation_extensions/
 
I hope that helps!
Best,

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