Recent searches
No recent searches
Organization Ticket Summarization for Churn Review
Posted May 08, 2024
It would be incredibly helpful to have an AI review all tickets related to an organization, specifically to identify:
- What was the issue?
- Was it resolved?
- Was support good?
- Was support bad?
- What was the customer sentiment?
Currently we have to ask a team member to manually audit all the tickets, but it would be great to have this automated.
1
1
1 comment
Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review, and for future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template.
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
0