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App Integration

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Amith Kanatt

Posted May 14, 2024

Integration approach:
 1/Deltek create a connector for Zendesk system,to sync ticket details
 2/Customers install the Zendesk connector in Deltek
 3/Customers will use the Zendesk credential to authenticate Zendesk connector
 4/Customers ticket details will be synced from Zendesk,post authentication.
 

How to proceed with this integration approach

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    Paolo

    Zendesk Engineering

    Hi Amith,
     
    I hope you are well. Your use case is possible but it will fall under custom integration as we do not have a native integration with Deltek. If you are looking on where to start, this document would be helpful: Learn about the different apps you can build. You may also explore the API option here: Zendesk API quick start
     
    You can share these documents to your Developer.
     
    Best,
    Paolo | Technical Support Engineer | Zendesk

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