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SSO & Sandbox

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Afton Rupert

Posted May 23, 2024

Hi All, 

Is it possible to connect SSO with Zendesk Sandbox? 

We have some troubles with our SSO in production, where it's wiping out user profile tags and causing access issues, and we want to test solutions in the sandbox first. 

Thanks!

Afton

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    Paolo

    Zendesk Engineering

    Hi Afton,
     
    Yes, it is possible to connect SSO with a Sandbox account. If you need further help with your SSO setup, I highly recommend reaching out to our Support Team and include as much information as possible. Thanks!
     
    Best,
    Paolo | Technical Support Engineer | Zendesk

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