Does it support the structured data required for Google’s rich results feature?

Hi,

Does it support the structured data required for Google’s rich results feature?

Here is the workflow I tried today.

Recently, I have become interested in applying rich results to my FAQ and Q&A articles.

So, I tried both their example codes (JSON-LD and Microdata) in the source code of my help center article.

https://developers.google.com/search/docs/appearance/structured-data/faqpage

However, it doesn’t work.

I think it’s because the supported HTML for help center articles is limited.

https://support.zendesk.com/hc/en-us/articles/6644509092378

Using HTML blocks, I can copy and paste unsupported HTML elements into the source code editor.

So, I used HTML blocks to add sample code in content blocks and inserted that content block into the test article.

https://support.zendesk.com/hc/en-us/articles/6739380623770

However, I cannot see the result when I check the test article on the test site.

https://search.google.com/test/rich-results

I’m not sure if Zendesk supports “structured data,” but if it does, a guide or tutorial would be really helpful for users.

If Zendesk cannot support “structured data,” I hope it will be supported soon.

Thanks.