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Sending information from Jira to Zendesk



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pablo.torres

Zendesk Luminary

Posted Sep 02, 2024

Hi team, I wanted to let this here in case anyone has any workaround about the following problem:

  • My team can't send information from Jira to Zendesk.

There's a need in sending information regarding solved issues from Jira to Zendesk but they don't get into Zendesk.

 

Could you please give some advices or different ways of getting around this problem, please?


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2 comments

Hi pablo.torres 

Thanks for putting your question here.
I am Dhiren, one of the Solutions Engineer working at Exalate.

In this case I would recommend you to try out a completely decentralized and fully bi-directional integration solution like Exalate.

Exalate provides you with it's own groovy based scripting engine for limitless customizations. You can sync any fields (system/custom) across Jira and Zendesk.

We do offer a 30 day free trial in case you are interested to evaluate the product.

Thanks, Dhiren

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Hi Santino Scibelli ,

Thanks for putting your question here.
I am Dhiren, one of the Solutions Engineer working at Exalate.

In this case I would recommend you to try out a completely decentralized and fully bi-directional integration solution like Exalate.

Exalate provides you with it's own groovy based scripting engine for limitless customizations. You can sync any fields (system/custom) across Jira and Zendesk.

We do offer a 30 day free trial in case you are interested to evaluate the product.

Thanks, Dhiren

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