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Side Conversation Child Ticket Enhancements - EAP is now live!
Posted Sep 23, 2024
Dear Zendesk Community members,
We are thrilled to announce the new open EAP for Side Conversation Child Tickets Enhancements. Our product team is thrilled to get folks signed up to test out our new features and help us improve our product offerings.
New features include:
Parent Ticket Requester
Side Conversation Access
Child Ticket Settings
Comment types and private notes
Status Updates
& Ticket Fields
To learn more about these features please visit here. We look forward to receiving your feedback!
And remember to make sure to click the “follow” button on the EAP page to get notified of updates.
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