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Prevent bots to translate instance or brand name



Posted Oct 08, 2024

When using the bot translation feature, your company (or instance, or brand name) will be automatically translated. The result can be embarassing, depending on the language combination and the interpretation that the AI gives to your brand name. 

 

This should either be a hardcoded feature or an extra setting that admin can work on. 


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2 comments

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Shawna James

Community Product Feedback Specialist

Hey Lorenzo,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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We have the same use case - our product names gets translated. We cannot role out the bot in multiple languages because of this. 

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