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Introducing AI-Assisted Integration by Exalate



Posted Oct 16, 2024

Many template-based integration tools are available to solve the needs of the most common use cases. On the other hand, script-based solutions like Exalate are perfect for setting up deep integrations between tools like Zendesk, Jira, Salesforce, etc. 

 

However, such tools might seem overwhelming to non-technical users. To prioritize giving users the means to implement any kind of integration easily and accurately, at Exalate, we introduced AI Assist, an integration co-pilot. 

 

Now scripting for integrations no longer consumes enormous amounts of time and resources. 

Let’s check out how it works. 

Introducing AI Assist by Exalate

 

What is AI Assist?

AI Assist is an AI-powered integration script builder that complements Exalate’s Script mode capabilities.

 

It acts as a copilot, helping you steer your integration scripts in the desired direction—whether it is internal connections or cross-company collaborations.

 

AI Assist provides the following:

  • Dynamic sync rules generation for simple and advanced integration scenarios based on user inputs. The AI feature relies on human input and refinement to fetch the correct fields and entities and suggests sync scripts based on these inputs, always putting the human in the driving seat. 
  • Embedded UI that is integrated within the Exalate incoming and outgoing sync rules interface.
  • Color-coded change tracking to highlight what code fragment or snippet needs to change or go.

 

All these features are available without any extra charge to Exalate’s Script mode users.

 

Despite being an excellent copilot and scripting assistant, AI Assist, like every other AI-powered solution, is still evolving. It needs clear and precise human prompts to improve the output. So, it’s important you review (and test) the generated script or code snippets before publishing any changes.

 

Why Do You Need AI Assist?

This is how you can benefit from AI Assist:

  • It reduces the time spent on writing code from scratch or searching for the relevant script.
  • It helps you explore several advanced and complex integration scenarios.
  • It increases the accuracy of mappings by reducing the need for manual input.
  • It bridges the skill gap between tech-savvy users and non-technical integration admins.

If you’re not familiar with Groovy scripting, then AI Assist is your perfect partner for scripting connections.

 

How Does AI Assist Work

Here’s how to set up and use Exalate’s AI Assist:

  1. Install Exalate on the systems you want to integrate.  
  2. Set up a Script mode connection. 
  3. Click on the Edit Connection icon and go to the Rules tab. 
  4. Go to the AI chat panel under the text boxes (for Incoming and Outgoing sync) and enter a detailed prompt containing the sync requirements. For instance, I want to sync internal comments from Zendesk to Jira. Or map and sync statuses between Jira and Zendesk. 
  5. AI Assist generates sync scripts automatically, taking into account your existing configurations and Exalate’s scripting API. 
  6. You can either discard or accept the AI suggestions. 
  7. Make slight adjustments and publish refined output.

 

 

If you have a specific use case in mind and are wondering how AI Assist can help you set it up faster and easier, reach out to us for a free demo


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