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Do following notifications still apply after moving a section?



Posted Nov 14, 2024

My organization would like to move a section from one category to another. We are wondering if those users who are currently following the section will still receive the notifications if we move the section to a new category. Or do the users need to re-follow the section?

 

Thanks for your help! 

Allison


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Jakub

Zendesk Customer Care

The subscription to a section is not going to change upon locating a section in another category. You can place it somewhere else, and your users will keep receiving notifications. 

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