Recent searches
No recent searches
Community Post to Slack Webhook- Need Help
Posted Nov 25, 2024
Good Day,
I am attempting to create a Zendesk Community Post Published event trigger that will then send a slack message to a private channel.
I have it working when I am testing the payload, however there is no way to save the payload that I want to send. As well, there seems to be no way to create a trigger from a community post publish event.
It seems that the Zendesk Events Webhook, cannot then send data externally, however the Trigger/Automation webhook doesnt have access to community post events.


I understand that triggers might only be used for tickets, and that kinda makes sense. However how am I to be able to do this, if I cannot use triggers? Please help!
1
1
1 comment
芳君 沈
I am also facing the same problem that it ends up not being able to use this webhook now.
Need some help.
0