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Setting Holidays in Schedules



Posted Jan 06, 2025

The process of setting up holidays in schedules each year is so painful. Our organization has 7 timezones, and we need to manually go in and set the dates for (mostly) standard federal holidays 7 different times (one for each schedule) each year. Please add the ability to somehow sync calendars to these schedules, or set up recurring dates each year.


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4 comments

Hi Zach Ihle ,

I just checked the Zendesk marketplace here, and there are a few different free or paid apps that should be able to help with this.

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I agree! We have at least 20 schedules to update each year. The ability to recur (e.g. on the same date or the following Monday if it hits the weekend, or the First/Last Monday of the month) would be a great help.

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Shawna James

Community Product Feedback Specialist

Hey Zach,
 
Thank you for taking the time to provide us with your feedback. James provided a great list of options for add-ons but we understand this feedback is to build this natively in to the product. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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This has been raised on numerious other feature request posts too. 
It would be great to have a single table to look at showing all the previously made requests and their current status. 
This appears to be a very common problem that could be fixed with a simple UI update. 


 

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