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How do I sign up to the omnichannel engagements reporting API EAP?



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Rob Stack

Zendesk Documentation Team

Posted Feb 07, 2025

There are a few requirements to be part of this Early Access Program (EAP):

  • You must be on a Professional, Enterprise, or Enterprise Plus plan
  • Messaging with the improved Messaging backend is enabled
  • You must be an admin (this is the minimum provisioned role that will be granted access rights to OAuth applications)

If you're interested in taking part in this EAP, fill out the signup form.


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