Side Conversation - Teams - Emojis and Mentions

I need more functionality when it comes to Side Conversations with Teams. We heavily use it to communicate with our developers and product team members on a ticket; however, we're missing some of the non-textual queues in the conversation. We don't see the emojis that indicate “yes, do this" or “no, bad idea”. The product team wants to use an emoji to signal to the agent “say this” rather than trying to interpret what to say between all the back/forth discussion.
We also use Mentions for nearly every post to Teams to get the correct eyes on the discussion. Not having this ability is a big drawback to Side Conversations. Half the time no one gets Mentioned and a post just sits out there in Teams until someone discovers it.