Feedback on Support
New postShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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Localization for Chinese Completed1 vote 6 comments
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Add user by default on staff - can we change by default to end user? Completed11 votes 12 comments
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Agent Workspace - Integrated translator Completed4 votes 2 comments
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Change the "Blacklist" / "Whitelist" language in the Zendesk UI to be "Allowed" / "Blocked". Completed12 votes 5 comments
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Feature request: log of who has changed or created a trigger Completed2 votes 2 comments
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Zendesk What's New webinar - August 25, 2020 Completed0 votes 0 comments
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Merge Tickets in Mobile App Completed1 vote 2 comments
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Integration with Whatsapp Completed59 votes 98 comments
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Alphabetical ticket fields when creating forms Completed2 votes 5 comments
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Upload File Size Limit Completed92 votes 72 comments
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When Creating a View, List Field Options Alphabetically and Offer Search Completed4 votes 6 comments
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Ask Us Anything about Support: Ticketing, Triggers & User Management - Wednesday, May 13 Completed0 votes 0 comments
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Admin Center Access for non admin Users Completed4 votes 4 comments
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Views - Make available for multiple Groups Completed91 votes 109 comments
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Send attachments as attachments not links Completed78 votes 129 comments
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[COMPLETED] Sandbox Refresh Completed11 votes 17 comments
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Recently Viewed tickets for agents Completed8 votes 10 comments
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New Feature Request: conditional fields app add multi-selection Completed9 votes 6 comments
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Conditional fields in Zendesk mobile phone app Completed0 votes 6 comments
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Carthage support for Zendesk iOS SDK Completed2 votes 4 comments
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[COMPLETED] Add a placeholder for formatted comment values -- maybe {{comment.value_formatted}} Completed39 votes 23 comments
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'Follow' the ticket Completed15 votes 34 comments
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Submit public reply and internal note simulaneously Completed21 votes 23 comments
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Allow Answer Bot Suppression Completed2 votes 4 comments
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Conditional Fields app improvement Completed13 votes 9 comments
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Ability to set a default for Private / Public Replies Completed2 votes 4 comments
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Improve accessibility score Completed1 vote 6 comments
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Conditional fields functionality to the standard? Completed1 vote 7 comments
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Facebook Ad Comments Completed1 vote 22 comments
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Facebook Ads Comments Completed26 votes 67 comments