Feedback on Support
New postShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
-
SMTP Email delivery method Planned39 votes 28 comments
-
Unrestricted File Upload Vulnerability Planned1 vote 4 comments
-
Change the order of the comments as an agent when viewing a ticket Planned0 votes 4 comments
-
Add folders for viewing / managing triggers and notifications. Planned25 votes 15 comments
-
Request: round robin assignment Planned1 vote 6 comments
-
Can we keep the ticket's status as NEW after assignment until Agent manually updates? Planned33 votes 50 comments
-
Round Robin assignment Planned62 votes 52 comments
-
Admin tool request: List of suspended users Planned71 votes 60 comments
-
Feedback: Pathfinder Planned15 votes 15 comments
-
BCC's Planned134 votes 157 comments
-
Customize Status Field Values Planned130 votes 105 comments
-
Prioritisation for Skills in Skills Based Routing Planned3 votes 3 comments
-
I want Zendesk Support to implement the federated search function. Planned0 votes 1 comment
-
Web Widget - Adding support for field types Planned5 votes 11 comments
-
Adding Fields To Views Planned8 votes 7 comments
-
Mobile push notifications for new tickets created by support agent. Planned0 votes 5 comments
-
Custom objects - search records change request Planned2 votes 5 comments