Feedback on Support
New postShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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What's New webinar - March 3, 2021 Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned8 votes 0 comments
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Linking tickets0 votes 0 comments
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Can't open tickets in a New Tab0 votes 0 comments
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Larks - Zendesk integration0 votes 0 comments
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Zendesk Support Bot for Admins broken0 votes 0 comments
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Feature Request: Guided Agents1 vote 0 comments
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Feature request: Mobile app for the Agent workspace1 vote 0 comments
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Feature Request: Change the Welcome Email Subject Line1 vote 0 comments
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How can I track the answer bot activities0 votes 0 comments
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Prevent mass replies on linked incident tickets based on status5 votes 0 comments
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Multiple Agent Signature - Out of box0 votes 0 comments
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Light Agents should be allowed to create views0 votes 0 comments
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Google Calendar Integration into Support0 votes 1 comment
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Allow customers to set ticket to solved in email notification0 votes 0 comments
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Ability to reply to correct tweet rather than the original tweet0 votes 0 comments
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Looking to hire a ZD Support Expert1 vote 0 comments
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Allow light agents to use agent forwarding0 votes 0 comments
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Android SDK Documentation Problems0 votes 0 comments
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ステータス更新時に、コメントの入力を必須にする設定が欲しい0 votes 0 comments
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Use of hashtags in emails1 vote 1 comment
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Template Ticket forms to be used by agents0 votes 0 comments
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Allow mass deletion of groups0 votes 0 comments
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Create Side Conversation from Trigger0 votes 0 comments
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Feature request: Improved merged thread UI0 votes 0 comments
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Feature request: PWA0 votes 0 comments
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Bulk update ticket form brands1 vote 0 comments
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Insights removed in "Reporting" - more clicks, more effort0 votes 3 comments