Feedback on Support
New postShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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Product feedback guidelines & how to write a good feedback post Pinned7 votes 0 comments
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Tech Issues0 votes 0 comments
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mandatory fields filled automatically0 votes 0 comments
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Views and Dashboard don't update automaticly if new ticket come in?0 votes 2 comments
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Spam filters2 votes 4 comments
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Ability to Remove Priority Settings1 vote 0 comments
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Voicemail Forwarding0 votes 0 comments
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A importância da busca pelo CPF ou CNPJ do usuário0 votes 0 comments
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How can we prevent adding CC from another organization0 votes 1 comment
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Customize the ticket Type field2 votes 0 comments
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Dynamic macro0 votes 0 comments
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Forwarding an email to Zendesk, email's subject is changed1 vote 0 comments
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Provide more granular control to customise the web widget1 vote 2 comments
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Switching channels in the composer recent changes has made things harder1 vote 0 comments
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Reference an Organization Field in Tickets0 votes 6 comments
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[CSAT] REQ - Remove reasons from list 'Reasons not in use'0 votes 0 comments
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Forms into existing tickets1 vote 0 comments
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away mode0 votes 0 comments
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[CSAT] setup in languages not supported in Zendesk0 votes 0 comments
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new work space1 vote 0 comments
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Adjuntar pdf e imágenes Messenger0 votes 0 comments
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Timestamps within the first hour of submission2 votes 2 comments
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Inactive chats from SunCo are not marked in any way.2 votes 0 comments
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Default Ticket Form for Multibrand0 votes 0 comments
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Column to display number of incidents for problem tickets1 vote 0 comments
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Password change0 votes 0 comments