Feedback on Support
New postShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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What's New in Zendesk - November 2020 product updates Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned7 votes 0 comments
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Ability to add columns on ticket fields in the customer view0 votes 0 comments
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outbound call to a number that is not requester0 votes 0 comments
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Trigger for @mentions - Feature request?1 vote 8 comments
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Language Tool Extension3 votes 0 comments
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Idea: Making emails collapsable in ticket0 votes 0 comments
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Issue with creating conditional ticket fields0 votes 0 comments
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Grouping By Ticket Form0 votes 0 comments
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Shopify integration0 votes 7 comments
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送信済みメール＆送信漏れメールの確認方法を実装してほしい0 votes 0 comments
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Choose default option for system fields1 vote 1 comment
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Sandbox SSO & Integration testing1 vote 2 comments
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Ability to remove views from certain groups0 votes 0 comments
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How can i see metadata from the chat sdk during a chat?0 votes 0 comments
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Zendesk is causing Chrome to crash (Related to ticket 3468338)0 votes 1 comment
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Separate tags for custom drop-down list on request form0 votes 0 comments
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Dynamically show views based on whether criteria are met for view7 votes 3 comments
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Option to pick and link to existing Guide articles in macros1 vote 1 comment
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CC field does not add mail address automatically0 votes 0 comments
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Enabling use of Light Agents in Triggers0 votes 0 comments
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Sending GIFs in replies to public tweets0 votes 0 comments
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Adding desktop or browser notifications for ticket updates3 votes 0 comments
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Analysing how many views the articles have by language0 votes 0 comments
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Add Feature in Search Advanced0 votes 0 comments
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Add formatting (rich text editor) to dynamic content11 votes 2 comments
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Apply First Reply Time SLA to Tickets Created from Talk Voicemails0 votes 0 comments