Feedback on Guide – Zendesk help

Share feedback or ideas to improve the Zendesk Guide product, vote on ideas you like, and hear from other users.

Customize the End User Requests View
- Brian Smith
- August 26, 2015 23:23
19 votes 26 comments
Notifications of user comments in help centre
- Mike Hill
- January 14, 2014 06:13
25 votes 26 comments
Internal Comments on Guide Articles
- Dave Kaminsky
- June 08, 2017 23:38
32 votes 25 comments
Make rss feeds with help desk articles Answered
- Dimitri Lacombe
- September 21, 2015 07:34
25 votes 25 comments
Easily Insert Anchor Links - Restore Previous Functionality
- Annie Ashenfelter
- March 04, 2019 17:08
9 votes 24 comments
Continue previous list numbering in a support article Answered
- Mezelmods
- July 09, 2014 19:06
4 votes 23 comments
Make it easier to create anchor links to sub-sections of an article
- Winston Christie-Blick
- May 19, 2016 21:38
17 votes 22 comments
Ability to export filtered list of articles from Manage articles
- Chandra M
- February 10, 2016 19:47
13 votes 21 comments
Managing easy links between articles in Guide Completed
- Alexandre Boudonne
- July 06, 2018 06:31
16 votes 18 comments
Drop Down Field: Searchable
- Julian
- April 23, 2018 20:29
- Edited
39 votes 18 comments
Filter results from KB search
- CISCO SYSTEMS INC
- July 12, 2017 20:43
7 votes 18 comments
Implementing a search results sidebar filter like Zendesk's
- Joakim Lund Andersen
- November 24, 2016 09:38
- Edited
6 votes 18 comments
Slack integration with Guide
- Maggie Atkinson
- June 21, 2018 12:19
20 votes 17 comments
Add Ability to Globally Turn Off Article Comments Completed
- Celia Cottle
- January 30, 2016 00:09
15 votes 17 comments
Knowledge Article Templates
- Steve Weber
- March 02, 2018 22:57
14 votes 16 comments
Product Suggestion: Can you add email notification when articles are published?
- Mary Paez
- September 19, 2018 16:05
3 votes 15 comments
Help Center Articles containing both internal and external content
- Phil Holcombe
- January 21, 2015 12:29
14 votes 15 comments
Improvements to Rapid Resolve
- Terry Knox
- May 16, 2019 08:16
38 votes 14 comments
Additional Bulk Article - "Publish in section"
- Matt McCluskey
- March 21, 2019 20:15
12 votes 14 comments
Add a category filter on the Knowledge Capture app
- Mary Paez
- July 03, 2018 18:15
9 votes 14 comments
Feature Request: Add a notification banner to Help Center
- Alejandro Colon
- July 03, 2020 17:39
- Edited
16 votes 12 comments
Allow article to be excluded from search results
- Karen D Snyder
- August 19, 2019 20:22
1 vote 12 comments
Show more then 3 tickets in Support Topics Content Cues
- Mirjam Happel
- February 21, 2020 09:27
10 votes 11 comments
My Activities Customer View Improvements
- Yamile Martinez
- June 20, 2019 20:33
28 votes 11 comments
API to upload (or download) a Theme Completed
- Dru Kepple
- May 09, 2018 21:48
12 votes 11 comments
Making Zendesk WCAG 2.0 and Section 508 Compliant
- Kris Kammaripalle
- March 05, 2018 23:44
3 votes 11 comments
Extend permissions to article level Completed
- Veronica Apen
- April 01, 2014 18:15
8 votes 11 comments
WebWidget doesn't generate correct url for image display in the widget
- Thierry van der Kaa
- June 19, 2020 09:56
0 votes 10 comments
Global Variables or find/replace in Guide
- Tony Poetz
- July 23, 2018 13:18
9 votes 10 comments
Add a section on each article that lists the tickets articles are linked to over time
- Mary Paez
- July 03, 2018 18:17
4 votes 10 comments

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