Feedback on Guide – Zendesk help

Share feedback or ideas to improve the Zendesk Guide product, vote on ideas you like, and hear from other users.

Sub-section in Knowledge Base Completed
- Pedro
- October 09, 2014 15:05
101 votes 192 comments
[COMPLETED] Allow control of the order of comments for end users Completed
- Rich Saleh
- July 01, 2011 20:42
100 votes 134 comments
Add Submit A Request for Agents Completed
- Carl McConnon
- June 05, 2014 16:40
92 votes 111 comments
[COMPLETED] Web Widget Customization Options Completed
- APR-B
- March 26, 2015 12:13
- Edited
54 votes 105 comments
Reorder ticket form fields Completed
- Dirk Gollnow
- July 03, 2013 13:54
119 votes 102 comments
Allow end-users to use Rich Text formatting (like articles) and paste images Completed
- Jake Edwards
- May 27, 2020 05:51
- Edited
41 votes 34 comments
Delete multiple articles Completed
- Peter Nelson
- September 05, 2013 14:23
8 votes 33 comments
Schedule articles to publish in Guide Completed
- Elizabeth Toy
- January 19, 2017 22:29
21 votes 28 comments
Archive & Delete Help Center Articles Completed
- Karis Thoresen
- January 09, 2017 12:40
20 votes 26 comments
Managing easy links between articles in Guide Completed
- Alexandre Boudonne
- July 06, 2018 06:31
16 votes 18 comments
Add Ability to Globally Turn Off Article Comments Completed
- Celia Cottle
- January 30, 2016 00:09
15 votes 17 comments
API to upload (or download) a Theme Completed
- Dru Kepple
- May 09, 2018 21:48
12 votes 11 comments
Extend permissions to article level Completed
- Veronica Apen
- April 01, 2014 18:15
8 votes 11 comments
Bulk Changes to Guide Sections and Articles Completed
- Zac
- August 14, 2017 18:01
8 votes 8 comments
[COMPLETED] Automatic flagging of articles due for review Completed
- Pete Holborow
- August 28, 2018 15:45
- Edited
4 votes 7 comments
More permission levels for Help Center Admins in Roles Completed
- Jennifer Eolin
- July 26, 2017 20:08
6 votes 7 comments
Automatically exclude restricted articles from Answer Bot suggestions Completed
- John Trumble
- May 23, 2018 20:27
1 vote 6 comments
Ability to restrict/segment visibility of articles by user group, not just segments Completed
- Maggie Atkinson
- January 05, 2018 19:21
2 votes 5 comments
[COMPLETED] Add the Ability to "Expire" Content on the Guide Completed
- Morgan King
- July 13, 2017 21:42
2 votes 4 comments
Let agents view a list of drafts in Guide Completed
- Dan Bowden
- February 22, 2018 19:20
- Edited
28 votes 3 comments
Translation on new Help Centre (Center) admin bar Completed
- OT
- March 03, 2016 08:19
0 votes 3 comments
Please add support for Vidyard videos Completed
- Luise Lee
- January 15, 2018 23:35
2 votes 2 comments
Publishing schedule for articles Completed
- Andrea Coloma
- April 07, 2017 12:02
2 votes 2 comments
Feature Request: Ability to Customize List of Categories in Help Center to Include Images Completed
- Alejandro Colon
- July 03, 2020 17:39
- Edited
0 votes 1 comment
[COMPLETED] Expiry date field on articles with auto notification to authors Completed
- Mary Paez
- March 14, 2017 14:11
3 votes 1 comment

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