Feedback on Guide – Zendesk help

Share feedback or ideas to improve the Zendesk Guide product, vote on ideas you like, and hear from other users.

What's New webinar - March 3, 2021 Pinned
- Dave Dyson
- Zendesk Community Team
- February 27, 2021 00:24
0 votes 0 comments
Product feedback guidelines & how to write a good feedback post Pinned
- Nicole S.
- Zendesk Community Team
- October 20, 2020 22:47
- Edited
2 votes 0 comments
Enable custom ticket field columns to be added to the request table in Help Center my activities page
- Annastashia Cambridge
- May 31, 2014 03:26
161 votes 142 comments
CSS branding not applied to sign in page (Help Center)
- Ronny
- September 12, 2013 07:15
133 votes 141 comments
Follow article feature to notify users of article content updates
- Anita Lee
- October 22, 2014 22:19
75 votes 90 comments
Help Center Article Editor needs to support (easy) source code formatting
- Jordan Weaver
- January 20, 2014 19:36
83 votes 71 comments
Help Center - improve 'was this article helpful' and allow user to leave reasons
- Joel Hellman
- January 31, 2017 23:57
- Edited
68 votes 66 comments
How do you format tables in Help Center?
- David Hannah
- September 20, 2013 15:04
17 votes 56 comments
Reset the "Did you find this helpful?" rating for revised articles
- Meghan Doherty
- January 17, 2018 17:53
25 votes 48 comments
Customize Help Center "Follow section" email notification
- Joris Heuberger
- February 06, 2015 10:27
50 votes 41 comments
Manage tags/labels in Help Center articles
- Marybeth Sklar
- January 30, 2015 16:23
47 votes 36 comments
Approve user sign-up to Help Center
- Jim Walker
- March 11, 2013 14:14
33 votes 31 comments
Allow Redirect of Urls
- Patrick Richards
- May 22, 2013 14:48
54 votes 28 comments
"Visible to" no longer defaults to "Everyone"
- Marcos
- October 09, 2018 22:06
14 votes 26 comments
Internal Comments on Guide Articles
- Dave Kaminsky
- June 08, 2017 23:38
34 votes 26 comments
Easily Insert Anchor Links - Restore Previous Functionality
- Annie Ashenfelter
- March 04, 2019 17:08
9 votes 24 comments
Make it easier to create anchor links to sub-sections of an article
- Winston Christie-Blick
- May 19, 2016 21:38
17 votes 22 comments
Ability to export filtered list of articles from Manage articles
- Chandra M
- February 10, 2016 19:47
13 votes 21 comments
Drop Down Field: Searchable
- Julian
- April 23, 2018 20:29
- Edited
45 votes 20 comments
Filter results from KB search
- CISCO SYSTEMS INC
- July 12, 2017 20:43
7 votes 18 comments
Implementing a search results sidebar filter like Zendesk's
- Joakim Lund Andersen
- November 24, 2016 09:38
- Edited
6 votes 18 comments
Slack integration with Guide
- Maggie Atkinson
- June 21, 2018 12:19
20 votes 17 comments
Knowledge Article Templates
- Steve Weber
- March 02, 2018 22:57
15 votes 17 comments
Additional Bulk Article - "Publish in section"
- Matt McCluskey
- March 21, 2019 20:15
12 votes 16 comments
Help Center Articles containing both internal and external content
- Phil Holcombe
- January 21, 2015 12:29
14 votes 16 comments
Product Suggestion: Can you add email notification when articles are published?
- Mary Paez
- September 19, 2018 16:05
3 votes 15 comments
Improvements to Rapid Resolve
- Terry Knox
- May 16, 2019 08:16
38 votes 14 comments
Add a category filter on the Knowledge Capture app
- Mary Paez
- July 03, 2018 18:15
9 votes 14 comments
Feature Request: Add a notification banner to Help Center
- Alejandro Colon
- July 03, 2020 17:39
- Edited
17 votes 13 comments
Allow article to be excluded from search results
- Karen D Snyder
- August 19, 2019 20:22
1 vote 12 comments

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