Feedback on Chat – Zendesk help

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

Multilanguage for triggers Answered
- Thomas D'Hoe
- Community Moderator
- February 15, 2018 07:41
10 votes 10 comments
Ability to see question before taking chat Answered
- Tyler Riddle
- November 13, 2018 22:08
0 votes 1 comment
Set Talk status automatically as Away/Not Available when agent is online on Chat Answered
- Azhar
- July 08, 2019 02:26
0 votes 4 comments
Add different timezones to different countries on Operating Hours Answered
- Laurent Broering
- March 28, 2018 14:47
0 votes 2 comments
Automatic Offline Zendesk chat ticket creation Answered
- Oscar Webb
- November 10, 2017 08:51
0 votes 2 comments
"Fade" ended chats Answered
- Christina Fountain
- April 28, 2016 20:50
2 votes 5 comments
'Assume agent' /'Log in as' option Answered
- Sam Trachtenberg
- November 15, 2016 07:36
1 vote 6 comments
Feature request - Repeat incoming chat notifications every x seconds Answered
- Andrew
- February 27, 2018 20:54
0 votes 7 comments
Visitor served should be true if an agent has responded Answered
- Katie Johnson
- October 25, 2016 22:41
3 votes 2 comments
Google PageSpeed is making suggestions for Zopim on mobile Answered
- Norman Medina
- August 26, 2016 22:06
1 vote 11 comments
Show organization in the visitor list and chat window Answered
- Terry Knox
- October 19, 2017 15:41
3 votes 4 comments
Attach images using chat shortcuts Answered
- Morgan Imel
- May 04, 2018 23:47
1 vote 2 comments
A message to tell a customer of a service hours for a Chat without ability for customer to leave a message. Answered
- Suppasak Tic
- August 19, 2020 08:46
0 votes 9 comments
Remove seconds from the Incoming chats waiting time. Answered
- Maria Siritcyna
- August 20, 2020 05:44
0 votes 6 comments
Add Options in triggers as in shortcuts. Answered
- Suporte 04
- February 03, 2017 10:57
10 votes 16 comments
Responding to specific message on chat. Answered
- Ketaki Shinde
- December 11, 2018 08:16
0 votes 2 comments
Integrate with Apple's Business Chat Answered
- Andrew Ford
- June 12, 2017 18:02
9 votes 24 comments
FORCE Chat to END Answered
- Matt Quelch
- June 21, 2016 10:36
6 votes 19 comments
Make apps available on the top of the chat sidebar Answered
- Andrei Kamarouski
- December 09, 2018 18:51
3 votes 5 comments
Limit number of visitor path links Answered
- Roman Sheydvasser
- July 08, 2019 18:29
- Edited
0 votes 3 comments
Function to change the subject of a ticket from chat to something other then "Chat with..." Answered
- Joro Nenov
- May 23, 2018 17:46
2 votes 5 comments
Copy and paste functionality within Chat Answered
- Chris Makowski
- September 14, 2018 13:46
1 vote 7 comments
Set automatic Zendesk ticket creation by department Answered
- Michael Stone
- July 26, 2016 20:22
1 vote 2 comments
Offline Message Report server time GMT+0 Answered
- Lee Alderman
- July 23, 2017 15:20
4 votes 5 comments
Force End The Chat Answered
- Aswin Kannan
- March 09, 2017 03:59
4 votes 16 comments
Capture consent/opt-in before chat starts (EU GDPR) Answered
- Kris Clever
- May 27, 2018 16:34
2 votes 2 comments
Integrate with Knowledge Base Answered
- Kirsten Flores
- April 05, 2017 21:28
1 vote 9 comments
Chat Triggers Localization Answered
- Amr Shawqy
- April 06, 2018 13:00
6 votes 2 comments
Different incoming chat sound per department Answered
- Steven
- December 15, 2017 10:29
0 votes 5 comments
whatsapp integration Answered
- Francisco Hernandez
- June 28, 2016 16:43
0 votes 6 comments

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