Feedback on Chat
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Product Feedback Post Template Pinned0 votes 0 comments
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Changing the way customers give us feedback (text/icons)0 votes 0 comments
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Feature Request: Max Limit for Customer Wait Time1 vote 1 comment
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Typing Get In Touch Should Also Start The Chat0 votes 0 comments
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Feature Request: Give Admins Ability to Change Agent Status31 votes 33 comments
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Chat Queue Limit7 votes 3 comments
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Can we customize the chat widget to make it draggable?0 votes 1 comment
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Feature Request: Manual Log-Off of Chat Agents4 votes 2 comments
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e-mail notification0 votes 2 comments
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Agent Workspace: Notification when chat is transferred to agent3 votes 0 comments
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Chat transcript automatically sent for customer Completed0 votes 8 comments
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Make Agent online when schedule start0 votes 3 comments
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Offset position API for the new web SDK widget1 vote 0 comments
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Unhide/hide messaging widget0 votes 0 comments
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Chat Bot Integration Answered0 votes 2 comments
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Gatilho de notificação após inatividade do agente0 votes 0 comments
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[ARCHIVED] Feature Request - Visitor Profile Not planned0 votes 2 comments
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How can I setup private message on Community1 vote 4 comments
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Change Messaging widget icon2 votes 2 comments
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No IPs available in Chat14 votes 10 comments
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Chat Hyperlinks3 votes 2 comments
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Let me search for the email address of a chatter from the search bar0 votes 0 comments
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Let me search for chat id Strings in the search box1 vote 2 comments
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Add first name shortcut in chat6 votes 7 comments
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Add attachments to chat shortcuts Answered2 votes 3 comments
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Custom prechat field Answered24 votes 22 comments