Feedback on Chat – Zendesk help

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

What's New webinar - March 3, 2021 Pinned
- Dave Dyson
- Zendesk Community Team
- February 27, 2021 00:26
0 votes 0 comments
Product Feedback Guidelines & how to write an effective feedback post Pinned
- Nicole S.
- Zendesk Community Team
- October 20, 2020 22:44
- Edited
0 votes 0 comments
Feature Request: Chat History doesn't show the year of the chat.
- Alan Dicks
- February 25, 2021 10:52
0 votes 1 comment
PROBLEM with agent Chat History sharing
- Akshita
- February 26, 2021 11:20
0 votes 0 comments
Feature Request: Allow .har files to be uploaded via chat
- David Noland
- February 25, 2021 15:36
0 votes 1 comment
Feature Request - Disable receiving chats when on a support phone call Answered
- jamestowndistributors
- February 24, 2021 19:36
0 votes 1 comment
Notify Agents and Manager if a Chat is Offered but not Served (Missed/Avoided chat) Answered
- Heather Rommel
- Community Moderator
- October 12, 2018 13:57
5 votes 3 comments
Chat ticket keep by defaut "chat" offline message
- David Judenne
- February 25, 2021 10:53
- Edited
0 votes 0 comments
Disable offline messages for everyone Answered
- Aswin Kannan
- August 02, 2017 10:42
13 votes 21 comments
Web widget label / text Answered
- Jorge Lage Saguier
- February 07, 2019 21:28
1 vote 12 comments
Rich Text Formatting in chat
- Will E.
- August 07, 2020 12:46
1 vote 2 comments
Chat Priority Answered
- Liat Shefer
- February 16, 2017 09:08
8 votes 10 comments
API Command for Setting an Agent's Status Answered
- Derek Jansen
- March 05, 2018 14:46
2 votes 8 comments
Add first name shortcut in chat
- David McMahon
- August 27, 2020 15:46
3 votes 3 comments
FEATURE REQUEST : ability to turn on/off Queue Position Answered
- Jon Barnes
- August 29, 2019 13:17
4 votes 7 comments
Automatically Prompt Satisfaction Rating on mobile SDK
- Scott Bartlett
- October 16, 2015 17:37
7 votes 7 comments
Bring back chat visitor list with Agent Workspace
- Jamie Noell
- February 15, 2021 19:10
- Edited
1 vote 0 comments
Feature Request: Get a Quality of Support Badge on our site's homepage
- Kris
- February 15, 2021 09:38
0 votes 0 comments
Customer name in incoming chat
- Eric Cheadle
- February 12, 2021 20:06
0 votes 1 comment
Add attachments to chat shortcuts Answered
- Jenna Byrne
- November 23, 2017 02:48
2 votes 2 comments
Visitors List - REST API Answered
- José A. Macri Junior
- March 07, 2016 20:49
0 votes 5 comments
My KYC Answered
- Sheelam Shashikumar
- July 02, 2019 06:00
0 votes 1 comment
CHAT - Ordem alfabética/ Filtro para pesquisa / Digitar dado para consulta
- NATALI DE LIMA FELIX
- February 12, 2021 12:10
1 vote 1 comment
Emoji's for End Users
- Trevor Piercey
- February 11, 2021 12:06
0 votes 0 comments
Live Chat Spell Check - confirm prior to send Answered
- Kevin Wolfley
- July 12, 2018 19:54
-1 votes 8 comments
Chat Zendesk & Facebook Messenger Live Chat
- rinaudo
- February 09, 2021 15:20
0 votes 0 comments
chat widget: size modification of mobile version Answered
- Victoria Moree
- June 25, 2018 09:14
1 vote 6 comments
More triggers/workflow based on CSAT
- Jen Meekel
- February 08, 2021 18:35
- Edited
0 votes 0 comments
Broadcast notification set by Brand
- Megan Lalock
- February 07, 2021 23:48
0 votes 0 comments
mobile chat SDK rating Answered
- Jacky
- June 18, 2018 04:39
7 votes 3 comments

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