Feedback on Chat
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
-
What's New webinar - March 3, 2021 Pinned0 votes 0 comments
-
Product Feedback Guidelines & how to write an effective feedback post Pinned0 votes 0 comments
-
Feature Request: Chat History doesn't show the year of the chat.0 votes 1 comment
-
PROBLEM with agent Chat History sharing0 votes 0 comments
-
Feature Request: Allow .har files to be uploaded via chat0 votes 1 comment
-
Feature Request - Disable receiving chats when on a support phone call Answered0 votes 1 comment
-
Notify Agents and Manager if a Chat is Offered but not Served (Missed/Avoided chat) Answered5 votes 3 comments
-
Chat ticket keep by defaut "chat" offline message0 votes 0 comments
-
Disable offline messages for everyone Answered13 votes 21 comments
-
Web widget label / text Answered1 vote 12 comments
-
Rich Text Formatting in chat1 vote 2 comments
-
Chat Priority Answered8 votes 10 comments
-
API Command for Setting an Agent's Status Answered2 votes 8 comments
-
Add first name shortcut in chat3 votes 3 comments
-
FEATURE REQUEST : ability to turn on/off Queue Position Answered4 votes 7 comments
-
Automatically Prompt Satisfaction Rating on mobile SDK7 votes 7 comments
-
Bring back chat visitor list with Agent Workspace1 vote 0 comments
-
Feature Request: Get a Quality of Support Badge on our site's homepage0 votes 0 comments
-
Customer name in incoming chat0 votes 1 comment
-
Add attachments to chat shortcuts Answered2 votes 2 comments
-
Visitors List - REST API Answered0 votes 5 comments
-
My KYC Answered0 votes 1 comment
-
Emoji's for End Users0 votes 0 comments
-
Live Chat Spell Check - confirm prior to send Answered-1 votes 8 comments
-
Chat Zendesk & Facebook Messenger Live Chat0 votes 0 comments
-
chat widget: size modification of mobile version Answered1 vote 6 comments
-
More triggers/workflow based on CSAT0 votes 0 comments
-
Broadcast notification set by Brand0 votes 0 comments
-
mobile chat SDK rating Answered7 votes 3 comments