Feedback on Chat
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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What's New webinar - March 3, 2021 Pinned-1 votes 0 comments
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Product Feedback Guidelines & how to write an effective feedback post Pinned0 votes 0 comments
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How can I setup private message on Community0 votes 3 comments
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Change Messaging widget icon0 votes 0 comments
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Messaging triggers and conditions0 votes 1 comment
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Add Options in triggers as in shortcuts. Answered10 votes 17 comments
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Dropped chat identification logic5 votes 2 comments
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Tags in history list0 votes 0 comments
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Banning visitors post chat Answered4 votes 5 comments
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TIME on chat transcript email is not set to my timezone Answered3 votes 16 comments
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New feature requests: Answer Bot Feedback Flow Customization2 votes 2 comments
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Zopim chat is blocked0 votes 2 comments
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Profile Photos for Chat0 votes 5 comments
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Automatically Prompt Satisfaction Rating on mobile SDK8 votes 9 comments
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Search Algorithm needs to be improved0 votes 0 comments
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Proactive Greeting with Pre Chat Form Answered14 votes 14 comments
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Preview text as customer is typing Answered41 votes 39 comments
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Set Department after chat started Answered20 votes 22 comments
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[Messaging] 3d party Bot integrations0 votes 3 comments
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Add widget language as trigger condition Answered0 votes 1 comment
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Ugly links from Guide in Chats1 vote 0 comments
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[Messaging] Auto detect website language?0 votes 6 comments
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New feature request: hiding "arms" in the flow builder's decision tree0 votes 1 comment
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Preview of attachments before sending in chat1 vote 0 comments
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View Chat History / Past messages on IOS and Android14 votes 3 comments
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Hyperlink Not planned12 votes 10 comments
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Hyperlinks on text Not planned13 votes 10 comments