Feedback on Chat – Zendesk help

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

Mobile app to make chat available 24/7 Answered
- José Lucas Lara de Melo
- March 18, 2021 17:58
0 votes 3 comments
Feature Request - Disable receiving chats when on a support phone call Answered
- jamestowndistributors
- February 24, 2021 19:36
0 votes 1 comment
Remove seconds from the Incoming chats waiting time. Answered
- Maria Siritcyna
- August 20, 2020 05:44
0 votes 6 comments
A message to tell a customer of a service hours for a Chat without ability for customer to leave a message. Answered
- Suppasak Tic
- August 19, 2020 08:46
0 votes 9 comments
Chat Widget Appearing Twice Answered
- Alex Howe
- March 25, 2020 14:59
0 votes 3 comments
Chat Disaster Recovery - Make Chat Offline Answered
- Philip Crump
- March 09, 2020 12:50
0 votes 3 comments
new Trigger condition - check for Mobile or desktop Answered
- Nathaniel Sperka
- February 06, 2020 18:38
0 votes 1 comment
Pre-chat Form Customization Answered
- Mark Moran
- February 05, 2020 00:52
0 votes 1 comment
Add a condition for triggers based on number of active chats Answered
- Christopher Pitts
- January 30, 2020 18:52
1 vote 3 comments
Upgrade From Trial To Chat Answered
- Chris Jones
- January 29, 2020 12:04
0 votes 1 comment
Zendesk Chat transfer Answered
- Noah Selling
- December 06, 2019 16:34
1 vote 2 comments
Custom Notification Sounds Answered
- Doris Li
- November 27, 2019 03:32
1 vote 3 comments
Localize / Customize Chat Department Name Answered
- Diego Hernandez
- November 25, 2019 15:40
1 vote 2 comments
Widget - Reporting Answered
- Krzysztof Klimek
- November 23, 2019 10:50
0 votes 2 comments
Visitor ID logic wrong Answered
- JISL
- November 11, 2019 04:37
0 votes 5 comments
Visitor Tag Should be Coloured like red text Answered
- JISL
- November 05, 2019 11:30
1 vote 2 comments
Change the rating position in chat web widget Answered
- Mellisa
- October 16, 2019 08:30
0 votes 3 comments
Open Multiple Chats at once Answered
- Thomas Ettorre
- October 14, 2019 12:09
- Edited
0 votes 1 comment
Redirecting customers to Guide from form fields Answered
- Osvaldo
- October 09, 2019 07:55
0 votes 1 comment
Live chat user experience changed without notice Answered
- Nitin
- September 30, 2019 03:41
0 votes 3 comments
Zendesk chat & Ticket, pass custom values to the created ticket. Answered
- Ashwini
- September 26, 2019 06:34
0 votes 3 comments
Dropped Chats Answered
- Ryan Hsiung
- September 18, 2019 16:21
2 votes 1 comment
chat header goes beneath status bar Answered
- ali ajam
- September 11, 2019 23:53
- Edited
0 votes 1 comment
FEATURE REQUEST : ability to turn on/off Queue Position Answered
- Jon Barnes
- August 29, 2019 13:17
4 votes 7 comments
Add send box button in chat widget Answered
- Mellisa
- August 15, 2019 08:39
2 votes 4 comments
Removing rating Answered
- beshoy remon shaker
- August 05, 2019 13:55
0 votes 2 comments
Pre chat form edits for non admin users Answered
- Mark Moran
- July 31, 2019 00:45
0 votes 1 comment
Disable customers' ability to edit/delete their credentials on Chat Answered
- SimplePractice LLC
- July 25, 2019 15:15
0 votes 3 comments
Limit number of visitor path links Answered
- Roman Sheydvasser
- July 08, 2019 18:29
- Edited
0 votes 3 comments
Google Tag Manager dataLayer Events Answered
- Charlie Billingham
- July 08, 2019 08:02
0 votes 3 comments

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