Feedback on Chat – Zendesk help

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

Feature Request - Disable receiving chats when on a support phone call Answered
- jamestowndistributors
- February 24, 2021 19:36
0 votes 1 comment
Notify Agents and Manager if a Chat is Offered but not Served (Missed/Avoided chat) Answered
- Heather Rommel
- Community Moderator
- October 12, 2018 13:57
5 votes 3 comments
Disable offline messages for everyone Answered
- Aswin Kannan
- August 02, 2017 10:42
13 votes 21 comments
Web widget label / text Answered
- Jorge Lage Saguier
- February 07, 2019 21:28
1 vote 12 comments
Chat Priority Answered
- Liat Shefer
- February 16, 2017 09:08
8 votes 10 comments
API Command for Setting an Agent's Status Answered
- Derek Jansen
- March 05, 2018 14:46
2 votes 8 comments
FEATURE REQUEST : ability to turn on/off Queue Position Answered
- Jon Barnes
- August 29, 2019 13:17
4 votes 7 comments
Add attachments to chat shortcuts Answered
- Jenna Byrne
- November 23, 2017 02:48
2 votes 2 comments
Visitors List - REST API Answered
- José A. Macri Junior
- March 07, 2016 20:49
0 votes 5 comments
My KYC Answered
- Sheelam Shashikumar
- July 02, 2019 06:00
0 votes 1 comment
Live Chat Spell Check - confirm prior to send Answered
- Kevin Wolfley
- July 12, 2018 19:54
-1 votes 8 comments
chat widget: size modification of mobile version Answered
- Victoria Moree
- June 25, 2018 09:14
1 vote 6 comments
mobile chat SDK rating Answered
- Jacky
- June 18, 2018 04:39
7 votes 3 comments
Editable Text during online chat Answered
- Jane Norris
- October 06, 2016 05:44
0 votes 7 comments
Minify the zopim script Answered
- Dexecure
- July 14, 2016 02:50
4 votes 21 comments
Change Enter key from being Send button. Answered
- Alexa Denner
- March 20, 2017 23:33
0 votes 7 comments
Administrator control with no chat license Answered
- Greg
- July 05, 2017 09:20
7 votes 9 comments
Feature Request: Adjust Chat Timeout Period Answered
- Alex Almanza
- September 20, 2017 19:01
35 votes 22 comments
Log of deleted chats Answered
- Dory
- July 25, 2017 12:50
2 votes 7 comments
https://support.binance.com/hc suffer 500 internal server error Answered
- operation
- August 09, 2018 02:23
0 votes 1 comment
Ability for admins to logout agents Answered
- Katrin Geske
- March 01, 2017 12:57
41 votes 58 comments
Hyperlink Answered
- Kundenbetreuung
- December 06, 2016 12:44
12 votes 8 comments
how to add an hyperlink in a chat message ? Answered
- Guillaume
- October 24, 2018 13:30
0 votes 17 comments
Ticket Creation for Missed Chats Answered
- Aswin Kannan
- April 14, 2018 20:37
7 votes 6 comments
Account Key hidden Answered
- Martin Barton
- June 22, 2016 11:01
0 votes 8 comments
Feature Request: Give Admins Ability to Change Agent Status Answered
- Casey Woods
- February 11, 2016 01:59
27 votes 29 comments
Need to mute Chat alerts while on a Talk call Answered
- Stuart Anderton
- April 02, 2018 14:55
1 vote 2 comments
Time Format to include seconds Answered
- Shelley-ann Stoop
- October 17, 2016 12:02
1 vote 6 comments
Introduce a customisable After Call Work Status Answered
- Anita Nayob
- February 17, 2018 19:02
3 votes 6 comments
Automatically account for daylight savings time Answered
- carl
- October 13, 2016 08:48
2 votes 5 comments

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