Feedback on Chat – Zendesk help

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

Automatically account for daylight savings time Answered
- carl
- October 13, 2016 08:48
3 votes 7 comments
Add Options in triggers as in shortcuts. Answered
- Suporte 04
- February 03, 2017 10:57
10 votes 17 comments
Banning visitors post chat Answered
- Lance Le Roux
- August 06, 2018 04:47
4 votes 5 comments
TIME on chat transcript email is not set to my timezone Answered
- Kristina Roberson
- February 01, 2018 18:40
3 votes 16 comments
Proactive Greeting with Pre Chat Form Answered
- Altea Chua
- October 04, 2016 19:28
14 votes 14 comments
Preview text as customer is typing Answered
- Andy
- May 19, 2015 19:51
41 votes 39 comments
Set Department after chat started Answered
- Rene de Haas
- September 17, 2015 12:29
20 votes 22 comments
Add widget language as trigger condition Answered
- Thermes de Spa
- July 10, 2018 11:42
0 votes 1 comment
Notify Agents and Manager if a Chat is Offered but not Served (Missed/Avoided chat) Answered
- Heather Rommel
- Community Moderator
- October 12, 2018 13:57
5 votes 4 comments
Chat Priority Answered
- Liat Shefer
- February 16, 2017 09:08
8 votes 11 comments
Mobile app to make chat available 24/7 Answered
- José Lucas Lara de Melo
- March 18, 2021 17:58
0 votes 3 comments
Customizing the appearance settings for the mobile widget independent of the desktop version Answered
- Ejendomstorvet Zopim
- October 12, 2017 07:41
0 votes 3 comments
Export / import of shortcuts Answered
- Henrik Engeseth
- November 01, 2016 11:44
3 votes 5 comments
Ticket Creation for Missed Chats Answered
- Aswin Kannan
- April 14, 2018 20:37
8 votes 7 comments
Create new ticket for each chat session Answered
- Evan Aldrich
- May 11, 2016 16:54
8 votes 12 comments
Custom prechat field Answered
- Mikkel Skovgaard Sørensen
- September 02, 2015 08:10
23 votes 21 comments
Need to mute Chat alerts while on a Talk call Answered
- Stuart Anderton
- April 02, 2018 14:55
2 votes 3 comments
Feature Request - Disable receiving chats when on a support phone call Answered
- jamestowndistributors
- February 24, 2021 19:36
0 votes 1 comment
Disable offline messages for everyone Answered
- Aswin Kannan
- August 02, 2017 10:42
13 votes 21 comments
Web widget label / text Answered
- Jorge Lage Saguier
- February 07, 2019 21:28
1 vote 12 comments
API Command for Setting an Agent's Status Answered
- Derek Jansen
- March 05, 2018 14:46
2 votes 8 comments
FEATURE REQUEST : ability to turn on/off Queue Position Answered
- Jon Barnes
- August 29, 2019 13:17
4 votes 7 comments
Add attachments to chat shortcuts Answered
- Jenna Byrne
- November 23, 2017 02:48
2 votes 2 comments
Visitors List - REST API Answered
- José A. Macri Junior
- March 07, 2016 20:49
0 votes 5 comments
My KYC Answered
- Sheelam Shashikumar
- July 02, 2019 06:00
0 votes 1 comment
Live Chat Spell Check - confirm prior to send Answered
- Kevin Wolfley
- July 12, 2018 19:54
-1 votes 8 comments
chat widget: size modification of mobile version Answered
- Victoria Moree
- June 25, 2018 09:14
1 vote 6 comments
mobile chat SDK rating Answered
- Jacky
- June 18, 2018 04:39
7 votes 3 comments
Editable Text during online chat Answered
- Jane Norris
- October 06, 2016 05:44
0 votes 7 comments
Minify the zopim script Answered
- Dexecure
- July 14, 2016 02:50
4 votes 21 comments

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