Feedback on Chat
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Feature Request - Disable receiving chats when on a support phone call Answered0 votes 1 comment
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Notify Agents and Manager if a Chat is Offered but not Served (Missed/Avoided chat) Answered5 votes 3 comments
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Disable offline messages for everyone Answered13 votes 21 comments
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Web widget label / text Answered1 vote 12 comments
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Chat Priority Answered8 votes 10 comments
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API Command for Setting an Agent's Status Answered2 votes 8 comments
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FEATURE REQUEST : ability to turn on/off Queue Position Answered4 votes 7 comments
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Add attachments to chat shortcuts Answered2 votes 2 comments
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Visitors List - REST API Answered0 votes 5 comments
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My KYC Answered0 votes 1 comment
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Live Chat Spell Check - confirm prior to send Answered-1 votes 8 comments
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chat widget: size modification of mobile version Answered1 vote 6 comments
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mobile chat SDK rating Answered7 votes 3 comments
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Editable Text during online chat Answered0 votes 7 comments
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Minify the zopim script Answered4 votes 21 comments
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Change Enter key from being Send button. Answered0 votes 7 comments
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Administrator control with no chat license Answered7 votes 9 comments
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Feature Request: Adjust Chat Timeout Period Answered35 votes 22 comments
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Log of deleted chats Answered2 votes 7 comments
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https://support.binance.com/hc suffer 500 internal server error Answered0 votes 1 comment
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Ability for admins to logout agents Answered41 votes 58 comments
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Hyperlink Answered12 votes 8 comments
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how to add an hyperlink in a chat message ? Answered0 votes 17 comments
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Ticket Creation for Missed Chats Answered7 votes 6 comments
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Account Key hidden Answered0 votes 8 comments
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Feature Request: Give Admins Ability to Change Agent Status Answered27 votes 29 comments
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Need to mute Chat alerts while on a Talk call Answered1 vote 2 comments
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Time Format to include seconds Answered1 vote 6 comments
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Introduce a customisable After Call Work Status Answered3 votes 6 comments
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Automatically account for daylight savings time Answered2 votes 5 comments