Feedback on Chat – Zendesk help

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

Sound notifications on open chats have been removed Completed
- CC Lamby
- May 01, 2019 12:58
1 vote 1 comment
Chat ID in Zendesk Support ticket internal note Completed
- Maria
- November 28, 2018 10:24
0 votes 1 comment
Bulk export of chat exports only current screen. It doesn't export everything. Completed
- Axelisys
- August 16, 2018 09:46
0 votes 1 comment
Zendesk Chat API JSON Completed
- David Kwak
- June 26, 2018 18:33
2 votes 2 comments
Disable sound when closing the chat Completed
- Frank
- June 25, 2018 14:02
1 vote 3 comments
Shortcuts in Zendesk Chat Completed
- J Sizonova
- May 03, 2018 12:48
0 votes 3 comments
Integrate LINE@ on Zendesk Support Completed
- Yuwen Chang
- March 22, 2018 01:57
0 votes 4 comments
Change the text for chat ratings Completed
- Justin Graves
- March 21, 2018 19:35
1 vote 3 comments
Share Zip/Rar files via Zopim chat Completed
- Darko Nerandzic
- January 17, 2018 11:29
0 votes 1 comment
Option to Disable Agents from Joining Chat which is being served Completed
- Zain Zohaib
- December 12, 2017 10:24
0 votes 1 comment
Separate shortcuts for departments Completed
- Carlene Palm
- December 11, 2017 22:06
0 votes 2 comments
Clickable links in visitor's chat window Completed
- Oliver Leung
- November 22, 2017 01:11
1 vote 3 comments
Suggestion for new trigger condition (checks if a visitor has started typing) Completed
- Julian
- November 14, 2017 21:30
0 votes 2 comments
Agent log in/out report including status Completed
- Jonathan Vorasane
- October 26, 2017 00:23
0 votes 3 comments
Hide user message input field at the input Japanese message(iOS) Completed
- 阿部哲大
- October 23, 2017 00:33
0 votes 5 comments
Chat shortcuts Completed
- Hanna Spivack
- October 03, 2017 06:57
6 votes 2 comments
Chat Monitoring - Agent Status Reporting Completed
- Chris Nicholson-Doyle
- September 17, 2017 23:53
-1 votes 4 comments
Track and display Agents in Status Available and Unavailable, Invisible Completed
- Alisa Shakhurina
- August 29, 2017 13:50
0 votes 3 comments
Other agents Completed
- Joanna Tan
- August 03, 2017 01:43
0 votes 1 comment
Can I redesign the chat box? Completed
- Camille
- July 10, 2017 00:48
0 votes 2 comments
Add tags after chat ends Completed
- Joe Patti
- July 06, 2017 16:43
3 votes 5 comments
Ban Feature with restriction to Agents Completed
- Christine
- June 28, 2017 02:40
0 votes 2 comments
Modify the text within one of the chat window boxes Completed
- Debbie
- June 12, 2017 18:29
0 votes 2 comments
new feature Completed
- Lanie
- May 31, 2017 10:46
0 votes 2 comments
Shopify integration in Zendesk Chat Completed
- Bastiaan
- May 25, 2017 10:01
0 votes 2 comments
No way to change assignee on a support ticket via chat Completed
- Amanda
- May 16, 2017 21:44
0 votes 4 comments
Increase Live Chat Attachment Size Completed
- Alexandra Runyan
- May 15, 2017 18:41
0 votes 2 comments
Chat transcript automatically sent for customer Completed
- Lucas O.
- May 08, 2017 14:52
0 votes 7 comments
Queue doesn't update and The busy system message should pop out Completed
- sooylesuper
- March 23, 2017 03:31
0 votes 4 comments
Current Day Analytics Completed
- Aswin Kannan
- March 09, 2017 04:09
2 votes 4 comments

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