Feedback on Chat – Zendesk help

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

Ability for social DM's (FM/Twitter) to come through as chats Completed
- Meg Palazzolo
- November 20, 2020 23:51
0 votes 2 comments
Sound notifications on open chats have been removed Completed
- CC Lamby
- May 01, 2019 12:58
1 vote 1 comment
Chat ID in Zendesk Support ticket internal note Completed
- Maria
- November 28, 2018 10:24
0 votes 1 comment
Bulk export of chat exports only current screen. It doesn't export everything. Completed
- Axelisys
- August 16, 2018 09:46
0 votes 1 comment
Zendesk Chat API JSON Completed
- David Kwak
- June 26, 2018 18:33
2 votes 2 comments
Disable sound when closing the chat Completed
- Frank
- June 25, 2018 14:02
1 vote 3 comments
Shortcuts in Zendesk Chat Completed
- J Sizonova
- May 03, 2018 12:48
0 votes 3 comments
Integrate LINE@ on Zendesk Support Completed
- Yuwen Chang
- March 22, 2018 01:57
0 votes 4 comments
Change the text for chat ratings Completed
- Justin Graves
- March 21, 2018 19:35
1 vote 3 comments
Share Zip/Rar files via Zopim chat Completed
- Darko Nerandzic
- January 17, 2018 11:29
0 votes 1 comment
Option to Disable Agents from Joining Chat which is being served Completed
- Zain Zohaib
- December 12, 2017 10:24
0 votes 1 comment
Separate shortcuts for departments Completed
- Carlene Palm
- December 11, 2017 22:06
0 votes 2 comments
Clickable links in visitor's chat window Completed
- Oliver Leung
- November 22, 2017 01:11
1 vote 3 comments
Suggestion for new trigger condition (checks if a visitor has started typing) Completed
- Julian
- November 14, 2017 21:30
0 votes 2 comments
Agent log in/out report including status Completed
- Jonathan Vorasane
- October 26, 2017 00:23
0 votes 3 comments
Hide user message input field at the input Japanese message(iOS) Completed
- 阿部哲大
- October 23, 2017 00:33
0 votes 5 comments
Chat shortcuts Completed
- Hanna Spivack
- October 03, 2017 06:57
6 votes 2 comments
Chat Monitoring - Agent Status Reporting Completed
- Chris Nicholson-Doyle
- September 17, 2017 23:53
-1 votes 4 comments
Track and display Agents in Status Available and Unavailable, Invisible Completed
- Alisa Shakhurina
- August 29, 2017 13:50
0 votes 3 comments
Other agents Completed
- Joanna Tan
- August 03, 2017 01:43
0 votes 1 comment
Can I redesign the chat box? Completed
- Camille
- July 10, 2017 00:48
0 votes 2 comments
Add tags after chat ends Completed
- Joe Patti
- July 06, 2017 16:43
3 votes 5 comments
Ban Feature with restriction to Agents Completed
- Christine
- June 28, 2017 02:40
0 votes 2 comments
Modify the text within one of the chat window boxes Completed
- Debbie
- June 12, 2017 18:29
0 votes 2 comments
new feature Completed
- Lanie
- May 31, 2017 10:46
0 votes 2 comments
Shopify integration in Zendesk Chat Completed
- Bastiaan
- May 25, 2017 10:01
0 votes 2 comments
No way to change assignee on a support ticket via chat Completed
- Amanda
- May 16, 2017 21:44
0 votes 4 comments
Increase Live Chat Attachment Size Completed
- Alexandra Runyan
- May 15, 2017 18:41
0 votes 2 comments
Chat transcript automatically sent for customer Completed
- Lucas O.
- May 08, 2017 14:52
0 votes 7 comments
Queue doesn't update and The busy system message should pop out Completed
- sooylesuper
- March 23, 2017 03:31
0 votes 4 comments

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