Question
What is the Talk Partner Edition plan?
Answer
Talk Partner Edition is an API toolbox that allows you integrate third-party telephony systems to run and work within Zendesk Support.
This plan enables telephony integrations to create Zendesk Support tickets for calls, and voicemails and create users. For more information, see Talk Partner Edition API.
Talk Partner Edition can be used alone or in combination with Talk. For more information about Talk Partner Edition and how it works, see the article: Talk Partner Edition.
If you are looking for the toolbox, see the article: Zendesk Talk Partner Edition Development Guide.