User access and security
- Users are getting malicious content and red harmful programs warning screens when trying to access ticket attachments
- "invalid_grant" error when requesting an OAuth Token
- ADFS SAML assertion missing user information
- Agent group permissions and searching tickets
- Agent suddenly downgraded to end-user
- Authentication Required window popping up on tickets
- Can I add DNS settings, such as DKIM or SPF to Zendesk's domain?
- Can I change my own user role in Zendesk Support?
- Can I use both social media and SSO for user authentication?
- Can reCAPTCHA be disabled for new user sign up?
- Can the verification emails be disabled for end-users submitting tickets through my custom form?
- Does Zendesk SSO allow encrypted assertions?
- Ensure your SSL CSR contains the required information for the Certificate Authority
- Google SSO "app not configured for user" error
- How are users' languages set in Support?
- How can I send or resend a verification email for users?
- How can I view the SSL certificate on my site?
- How do I provision users in Zendesk with OKTA?
- How do I reset my password?
- How was an end user created?
- I can't log into the Zendesk Support Help Center
- If I log out of my SSO network, am I automatically logged out of Zendesk products too?
- Is it possible to set up SSO auth within the Web Widget and the Chat Widget?
- Is SHA256 for SAML supported?
- Lastpass: How to Get Autofill Working with Native Authentication
- My agents are missing the reporting button in Zendesk Support. Why?
- Non-agent administrator
- Not Able to Logout from Zendesk
- OAuth error - "Invalid Authorization Request. No such client"
- Replacing the current private SSL certificate with the Zendesk provisioned one
- Users are getting malicious content and red harmful programs warning screens when trying to access ticket attachments
- "invalid_grant" error when requesting an OAuth Token
- ADFS SAML assertion missing user information
- Agent group permissions and searching tickets
- Agent suddenly downgraded to end-user
- Authentication Required window popping up on tickets
- Can I add DNS settings, such as DKIM or SPF to Zendesk's domain?
- Can I change my own user role in Zendesk Support?
- Can I use both social media and SSO for user authentication?
- Can reCAPTCHA be disabled for new user sign up?
- Can the verification emails be disabled for end-users submitting tickets through my custom form?
- Does Zendesk SSO allow encrypted assertions?
- Ensure your SSL CSR contains the required information for the Certificate Authority
- Google SSO "app not configured for user" error
- How are users' languages set in Support?
- How can I send or resend a verification email for users?
- How can I view the SSL certificate on my site?
- How do I provision users in Zendesk with OKTA?
- How do I reset my password?
- How was an end user created?
- I can't log into the Zendesk Support Help Center
- If I log out of my SSO network, am I automatically logged out of Zendesk products too?
- Is it possible to set up SSO auth within the Web Widget and the Chat Widget?
- Is SHA256 for SAML supported?
- Lastpass: How to Get Autofill Working with Native Authentication
- My agents are missing the reporting button in Zendesk Support. Why?
- Non-agent administrator
- Not Able to Logout from Zendesk
- OAuth error - "Invalid Authorization Request. No such client"
- Replacing the current private SSL certificate with the Zendesk provisioned one