- Agent name in personalized email replies and comments
- Answer Bot Notifications are Not Compatible with the Deprecated {{Header}} Placeholder
- Are SMIME Emails supported?
- Are there any space or sending limitations on email notifications imposed by Zendesk?
- Can I add custom ticket field values to e-mail notifications?
- Can I change the priority level of the email notifications sent from my ticket updates?
- Can I enable personalized email replies for specific agent groups?
- Can I send out mass emails campaigns to customers from Zendesk?
- Can I set up an SPF record, in my personal email account, to send mail on behalf of my Zendesk Support address?
- CC'd email address not added to my Support ticket
- Checking outbound email notification delivery status when using Send email via Gmail
- Do I need a new Zendesk support email for each external address I connect?
- Duplicate tickets from Gmail Connector
- How are CC's in Zendesk different from CC's in an Email client?
- How can I remove the "##- Please type your reply above this line -##" from my outgoing email notifications?
- How can I stop receiving email notifications when a ticket is assigned to me?
- How can I test a new email template?
- How can I use Transport Layer Security (TLS) for my emails?
- How does Zendesk handle Reply-To?
- How to change the name of your email on outgoing notifications
- How to remove "Delivered by Zendesk" from emails
- How to update "(Your Company Name)" in outbound Support email notifications
- I'm not getting the verification email when I try to set up forwarding for a new support address
- Is using an email alias, distribution or Google group supported?
- My customers are getting the following error in their email notifications: "Liquid error: undefined method 'split' for nil:NilClass"
- Secondary email notification in Support
- SPF verification still showing a warning after SPF has been updated
- Switching your Zendesk support address from the Gmail connector to standard email formatting
- The To field in CC emails is blank
- Ticket threading issues
- Agent name in personalized email replies and comments
- Answer Bot Notifications are Not Compatible with the Deprecated {{Header}} Placeholder
- Are SMIME Emails supported?
- Are there any space or sending limitations on email notifications imposed by Zendesk?
- Can I add custom ticket field values to e-mail notifications?
- Can I change the priority level of the email notifications sent from my ticket updates?
- Can I enable personalized email replies for specific agent groups?
- Can I send out mass emails campaigns to customers from Zendesk?
- Can I set up an SPF record, in my personal email account, to send mail on behalf of my Zendesk Support address?
- CC'd email address not added to my Support ticket
- Checking outbound email notification delivery status when using Send email via Gmail
- Do I need a new Zendesk support email for each external address I connect?
- Duplicate tickets from Gmail Connector
- How are CC's in Zendesk different from CC's in an Email client?
- How can I remove the "##- Please type your reply above this line -##" from my outgoing email notifications?
- How can I stop receiving email notifications when a ticket is assigned to me?
- How can I test a new email template?
- How can I use Transport Layer Security (TLS) for my emails?
- How does Zendesk handle Reply-To?
- How to change the name of your email on outgoing notifications
- How to remove "Delivered by Zendesk" from emails
- How to update "(Your Company Name)" in outbound Support email notifications
- I'm not getting the verification email when I try to set up forwarding for a new support address
- Is using an email alias, distribution or Google group supported?
- My customers are getting the following error in their email notifications: "Liquid error: undefined method 'split' for nil:NilClass"
- Secondary email notification in Support
- SPF verification still showing a warning after SPF has been updated
- Switching your Zendesk support address from the Gmail connector to standard email formatting
- The To field in CC emails is blank
- Ticket threading issues