Setting up Zendesk Guide
- Enabling and activating your help center
- Configuring Guide settings
- Host mapping - Changing the URL of your help center
- Understanding Guide roles and privileges
- Changing an agent's role to grant Guide admin privileges
- Migrating existing content to your help center
- Enabling search across multiple help centers
- Enabling agents to access request forms
- Setting up the Atlassian Statuspage integration for Guide
- Preparing an SSL certificate for upload to Zendesk
- Restricting help center access to signed-in end users
- Allowing restricted content in article email notifications
- Enabling Chat for your help center
- Using the spam filter to prevent spam in your help center
- Creating a help center for one of your Support brands
- Changing the name of your help center
- Enabling users to vote on knowledge base articles without signing in
- Configuring the default language for your help center
- Enabling and disabling profiles in your help center
- Implementing cookie consent in your help center
- Deactivating your Help Center
- Enabling Google Analytics for your help center
- Using Google Tag Manager with your help center
- Guide reporting tools for measuring self-service
- Google Analytics and your help center - Part 1: Asking the right questions
- Google Analytics and help center - Part 2: Measuring the effectiveness of search
- Google Analytics and help center - Part 3: Tracking customers' actions
- Google Analytics and help center - Part 4: Fine-tuning your help center
- Google Analytics and Help Center - Part 5: Capturing Help Center user data
- Enabling and activating your help center
- Configuring Guide settings
- Host mapping - Changing the URL of your help center
- Understanding Guide roles and privileges
- Changing an agent's role to grant Guide admin privileges
- Migrating existing content to your help center
- Enabling search across multiple help centers
- Enabling agents to access request forms
- Setting up the Atlassian Statuspage integration for Guide
- Preparing an SSL certificate for upload to Zendesk
- Restricting help center access to signed-in end users
- Allowing restricted content in article email notifications
- Enabling Chat for your help center
- Using the spam filter to prevent spam in your help center
- Creating a help center for one of your Support brands
- Changing the name of your help center
- Enabling users to vote on knowledge base articles without signing in
- Configuring the default language for your help center
- Enabling and disabling profiles in your help center
- Implementing cookie consent in your help center
- Deactivating your Help Center
- Enabling Google Analytics for your help center
- Using Google Tag Manager with your help center
- Guide reporting tools for measuring self-service
- Google Analytics and your help center - Part 1: Asking the right questions
- Google Analytics and help center - Part 2: Measuring the effectiveness of search
- Google Analytics and help center - Part 3: Tracking customers' actions
- Google Analytics and help center - Part 4: Fine-tuning your help center
- Google Analytics and Help Center - Part 5: Capturing Help Center user data