Using themes and customizing your Help Center


About the standard theme and custom themes in your help center

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Profes...

Edited May 07, 2025

6 votes  ·  11 comments

6

Votes

11

Comments


Updating your theme with EAP features

Service catalog and Approvals early access programs (EAPs) require theme updates in order for end user...

Edited Mar 25, 2025

1 vote  ·  1 comment

1

Vote

1

Comment


Using HTML blocks to edit code in content blocks

What's my plan? Suite Enterprise or Enterprise Plus Support with Guide Enterprise You can use...

Edited Mar 25, 2025

3 votes  ·  5 comments

3

Votes

5

Comments


Supported HTML for help center articles

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide ...

Edited May 07, 2025

0 votes  ·  2 comments

0

Votes

2

Comments


Listing featured articles in the help center search box

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide ...

Edited May 07, 2025

2 votes  ·  8 comments

2

Votes

8

Comments


Making your help center accessible

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Profes...

Edited May 07, 2025

2 votes  ·  0 comments

2

Votes

0

Comments


Editing and deleting custom pages in your theme

What's my plan? Suite Enterprise or Enterprise Plus Support with Guide Enterprise You can edi...

Edited Mar 25, 2025

0 votes  ·  4 comments

0

Votes

4

Comments


Creating custom pages in the help center

What's my plan? Suite Enterprise or Enterprise Plus Support with Guide Enterprise Note: On ...

Edited Mar 25, 2025

7 votes  ·  50 comments

7

Votes

50

Comments


Customizing the logo return URL in your help center

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Profes...

Edited May 07, 2025

1 vote  ·  6 comments

1

Vote

6

Comments


Managing Guide themes from the Zendesk Marketplace

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Profes...

Edited May 07, 2025

2 votes  ·  1 comment

2

Votes

1

Comment


About templating versions for help center themes

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Profes...

Edited May 07, 2025

2 votes  ·  13 comments

2

Votes

13

Comments


Using the standard Copenhagen theme in your help center

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide ...

Edited May 07, 2025

8 votes  ·  10 comments

8

Votes

10

Comments


Customizing your help center theme

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide...

Edited May 14, 2025

43 votes  ·  179 comments

43

Votes

179

Comments


Branding your help center

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide ...

Edited May 07, 2025

22 votes  ·  29 comments

22

Votes

29

Comments


Previewing your help center theme

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide ...

Edited May 07, 2025

9 votes  ·  4 comments

9

Votes

4

Comments


Accessing your help center themes

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide ...

Edited May 07, 2025

5 votes  ·  2 comments

5

Votes

2

Comments


Adding a help center theme to Guide

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide ...

Edited May 07, 2025

3 votes  ·  2 comments

3

Votes

2

Comments


Editing your Help Center theme

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide ...

Edited May 07, 2025

6 votes  ·  12 comments

6

Votes

12

Comments


Managing your help center themes

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide ...

Edited May 07, 2025

3 votes  ·  0 comments

3

Votes

0

Comments


Setting up a requests-only (tickets-only) help center

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Profes...

Edited May 07, 2025

15 votes  ·  11 comments

15

Votes

11

Comments


Displaying an alternative author on your articles

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Profes...

Edited May 07, 2025

5 votes  ·  0 comments

5

Votes

0

Comments


Working on a theme locally

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Profes...

Edited May 07, 2025

4 votes  ·  7 comments

4

Votes

7

Comments


Changing the theme template for an article, section, or category in your help center

What's my plan? Suite Enterprise or Enterprise Plus Support with Guide Enterprise In a Guide ...

Edited Mar 25, 2025

1 vote  ·  4 comments

1

Vote

4

Comments


Previewing theme changes locally

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Profes...

Edited May 07, 2025

8 votes  ·  21 comments

8

Votes

21

Comments


Changing the live theme of your help center

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide ...

Edited May 07, 2025

4 votes  ·  7 comments

4

Votes

7

Comments


Adding multiple article, section, and category templates to your theme

What's my plan? Suite Enterprise or Enterprise Plus Support with Guide Enterprise Note: On ...

Edited Mar 25, 2025

3 votes  ·  17 comments

3

Votes

17

Comments


Hiding and showing elements in your Copenhagen standard theme

What's my plan? Suite Team, Growth, Professional, Enterprise, or Enterprise Plus Support with Guide ...

Edited May 07, 2025

5 votes  ·  26 comments

5

Votes

26

Comments


Importing and downloading your theme and manifest file

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Profes...

Edited May 07, 2025

4 votes  ·  7 comments

4

Votes

7

Comments


Setting up the GitHub integration with your Guide theme

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Profes...

Edited May 07, 2025

3 votes  ·  16 comments

3

Votes

16

Comments


Updating your Github-managed theme in Guide

What's my plan? Suite Growth, Professional, Enterprise, or Enterprise Plus Support with Guide Profes...

Edited May 07, 2025

1 vote  ·  7 comments

1

Vote

7

Comments