Managing Text
Articles about managing Zendesk Text for admins
- How can I send a text to customers on a ticket that originated in a non-SMS channel?
- Can I send an SMS through the API?
- Do I need to create a trigger to reply to an inbound SMS message?
- How do I add a "text us" button to my website?
- Can I use Zendesk to send mass text messages?
- How do I request a list of users who have used a STOP code to Zendesk Text messages?
- What file types does Zendesk Talk recognize in MMS messages?
- Why do agents receive back the same SMS they sent using their mobile phone?
- How can I automatically notify users that their text message was received?
- How do I prevent email notifications from being sent out on SMS tickets?
- How can I send an automatic SMS when customers call in?
- About opt-out keywords for Zendesk Text
- Does Zendesk allow short code numbers for Text?
- Why do my SMS messages fail to send?
- Can I use a 1(800) number as a Text line in Zendesk Talk?
- Alert customers of your Text only support line
- How do I add Text to my Talk number?
- How can I send a text to customers on a ticket that originated in a non-SMS channel?
- Can I send an SMS through the API?
- Do I need to create a trigger to reply to an inbound SMS message?
- How do I add a "text us" button to my website?
- Can I use Zendesk to send mass text messages?
- How do I request a list of users who have used a STOP code to Zendesk Text messages?
- What file types does Zendesk Talk recognize in MMS messages?
- Why do agents receive back the same SMS they sent using their mobile phone?
- How can I automatically notify users that their text message was received?
- How do I prevent email notifications from being sent out on SMS tickets?
- How can I send an automatic SMS when customers call in?
- About opt-out keywords for Zendesk Text
- Does Zendesk allow short code numbers for Text?
- Why do my SMS messages fail to send?
- Can I use a 1(800) number as a Text line in Zendesk Talk?
- Alert customers of your Text only support line
- How do I add Text to my Talk number?