SMS and Text message help
Articles that help use and manage Text. Content includes articles about using numbers for Talk and Text, issues sending SMS, problems with replies, supported files, and others.
- Does Zendesk Text support hosted numbers?
- What file types does Zendesk Talk recognize in MMS messages?
- About opt-out keywords for Zendesk Text
- How do I add Text to my Talk number?
- Can I use a 1(800) number as a Text line in Zendesk Talk?
- Why do my SMS messages fail to send?
- How can I send a text to customers on a ticket that originated in a non-SMS channel?
- I cannot receive 2-factor authentication verification messages through Text
- How do I remove the agent signature from proactive outbound SMS messages?
- Can I use Zendesk to send mass text messages?
- How do I prevent email notifications from being sent out on SMS tickets?
- Can I send an SMS through the API?
- Does Zendesk Text support hosted numbers?
- What file types does Zendesk Talk recognize in MMS messages?
- About opt-out keywords for Zendesk Text
- How do I add Text to my Talk number?
- Can I use a 1(800) number as a Text line in Zendesk Talk?
- Why do my SMS messages fail to send?
- How can I send a text to customers on a ticket that originated in a non-SMS channel?
- I cannot receive 2-factor authentication verification messages through Text
- How do I remove the agent signature from proactive outbound SMS messages?
- Can I use Zendesk to send mass text messages?
- How do I prevent email notifications from being sent out on SMS tickets?
- Can I send an SMS through the API?