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  1. Zendesk help
  2. Guide
  3. Guide advice and troubleshooting
  4. Answer Bot
  1. Zendesk help
  2. Guide
  3. Guide advice and troubleshooting
  4. Answer Bot

Answer Bot

Articles about Answer Bot

  • How is an Answer Bot resolution defined?
  • How are email scanning tools handled with Answer Bot?
  • How can I improve Answer Bot's performance?
  • Can I change the avatar and the name of the Answer Bot in the Web Widget?
  • Why are images broken in an article suggested by Answer Bot?
  • Which user is assigned to the ticket when it's solved through Answer Bot?
  • Why do I see results offered by Answer Bot on the Web Widget from an unsupported language?
  • Why do I see tickets with the requester set to Unknown (Answer Bot)?
  • What happens when I run out of Answer Bot resolutions?
  • What happens when an Answer Bot trial expires?
  • What part of a ticket does Answer Bot use to determine which articles to suggest?
  • Why is Answer Bot not suggesting articles via email for requests submitted through the web form?
  • How should I structure articles for Answer Bot?
  • How to stop Answer Bot from sending suggestions to tickets created by an agent?
  • How does Answer Bot detect the user's language?
  • Will Answer Bot serve articles in any variant of a language?
  • How is an Answer Bot resolution defined?
  • How are email scanning tools handled with Answer Bot?
  • How can I improve Answer Bot's performance?
  • Can I change the avatar and the name of the Answer Bot in the Web Widget?
  • Why are images broken in an article suggested by Answer Bot?
  • Which user is assigned to the ticket when it's solved through Answer Bot?
  • Why do I see results offered by Answer Bot on the Web Widget from an unsupported language?
  • Why do I see tickets with the requester set to Unknown (Answer Bot)?
  • What happens when I run out of Answer Bot resolutions?
  • What happens when an Answer Bot trial expires?
  • What part of a ticket does Answer Bot use to determine which articles to suggest?
  • Why is Answer Bot not suggesting articles via email for requests submitted through the web form?
  • How should I structure articles for Answer Bot?
  • How to stop Answer Bot from sending suggestions to tickets created by an agent?
  • How does Answer Bot detect the user's language?
  • Will Answer Bot serve articles in any variant of a language?
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