Managing cross-product features
- Using Zendesk Admin Center
- Getting started with the Sunshine platform for admins
- Tips and tools for customer support during COVID-19
- Sunshine custom objects guide for admins
- Subscribing to status notifications for your account
- Setting roles and permissions for Sunshine custom objects
- Using the Sunshine Custom Objects app (EAP)
- Setting up the Amazon AppFlow integration with Zendesk
- Testing changes in your Standard sandbox
- About the Premium Sandbox (Enterprise add-on)
- Managing Premium Sandboxes (Enterprise add-on)
- About Zendesk product add-ons
- Using the Zendesk Marketplace
- Managing your installed apps
- Accessing commonly-used legal, financial, and security documents in Admin Center
- Monitoring your account status on the Zendesk Status page
- Atlassian Statuspage integration for Support, Chat, and Guide
- Setting up the events connector for Amazon EventBridge
- About the system font stack
- Zendesk Support scalability and performance: Technical architecture
- What is a Pod?
- Zendesk support for cookie-restricted browsers (Safari, Chrome, Firefox)
- Best practices to prepare for a busy season
- Adding Sunshine user profiles and events to customer context in a ticket
- Making Zendesk products accessible
- Setting roles and access in Zendesk Admin Center
- Updating staff (user) profiles in Zendesk Admin Center
- About staff roles in Zendesk Admin Center
- Resources for doing remote support during the COVID-19 pandemic
- Using Zendesk Admin Center
- Getting started with the Sunshine platform for admins
- Tips and tools for customer support during COVID-19
- Sunshine custom objects guide for admins
- Subscribing to status notifications for your account
- Setting roles and permissions for Sunshine custom objects
- Using the Sunshine Custom Objects app (EAP)
- Setting up the Amazon AppFlow integration with Zendesk
- Testing changes in your Standard sandbox
- About the Premium Sandbox (Enterprise add-on)
- Managing Premium Sandboxes (Enterprise add-on)
- About Zendesk product add-ons
- Using the Zendesk Marketplace
- Managing your installed apps
- Accessing commonly-used legal, financial, and security documents in Admin Center
- Monitoring your account status on the Zendesk Status page
- Atlassian Statuspage integration for Support, Chat, and Guide
- Setting up the events connector for Amazon EventBridge
- About the system font stack
- Zendesk Support scalability and performance: Technical architecture
- What is a Pod?
- Zendesk support for cookie-restricted browsers (Safari, Chrome, Firefox)
- Best practices to prepare for a busy season
- Adding Sunshine user profiles and events to customer context in a ticket
- Making Zendesk products accessible
- Setting roles and access in Zendesk Admin Center
- Updating staff (user) profiles in Zendesk Admin Center
- About staff roles in Zendesk Admin Center
- Resources for doing remote support during the COVID-19 pandemic