Writing formulas and performing calculations
Articles about writing formulas, performing calculations, creating custom metrics and attributes in Zendesk Explore
- Can I filter by tag on the dashboard level?
- Why is my query incorrectly reporting on the group that made an update to a ticket?
- Can I report on agents in a group that is different than the agents' Support group?
- Why does excluding tags on the filter increase the number of results?
- How can I alter the date format in datatips?
- Where do I manage or create custom metrics and attributes?
- How do I replicate the "Duration Since Last Change[Text Field](hrs)" Insights metric in Explore?
- How do I add a column in my query for the result path calculation?
- Will my custom dataset still receive updates from Zendesk?
- How can I show the timestamp of a reopened ticket in Explore?
- Can I exclude a specific period of time from my report?
- Can I display first reply time in seconds?
- What does compute separately mean in Zendesk Explore?
- Can I add the total of two Explore table columns?
- Is it possible to allow a custom range for the week attribute?
- How can I convert Explore formulas from English into another language?
- When does case matter in the formula editor in Explore?
- How do I make my metric show always results for the current month?
- What is the difference between COUNT and D_COUNT?
- Can I filter by tag on the dashboard level?
- Why is my query incorrectly reporting on the group that made an update to a ticket?
- Can I report on agents in a group that is different than the agents' Support group?
- Why does excluding tags on the filter increase the number of results?
- How can I alter the date format in datatips?
- Where do I manage or create custom metrics and attributes?
- How do I replicate the "Duration Since Last Change[Text Field](hrs)" Insights metric in Explore?
- How do I add a column in my query for the result path calculation?
- Will my custom dataset still receive updates from Zendesk?
- How can I show the timestamp of a reopened ticket in Explore?
- Can I exclude a specific period of time from my report?
- Can I display first reply time in seconds?
- What does compute separately mean in Zendesk Explore?
- Can I add the total of two Explore table columns?
- Is it possible to allow a custom range for the week attribute?
- How can I convert Explore formulas from English into another language?
- When does case matter in the formula editor in Explore?
- How do I make my metric show always results for the current month?
- What is the difference between COUNT and D_COUNT?