Explore recipes
- Zendesk Explore recipes reference
- Explore recipe: Reporting on the duration of fields
- Explore recipe: Analyzing skills-based activity
- Explore Recipe: Chat volume year over year
- Explore recipe: Identifying where chats originate
- Explore recipe: Total number of assignments
- Explore recipe: Tickets created by agents or end-users
- Explore recipe: First assignment to first resolution time
- Explore recipe: Days since an organization last submitted a ticket
- Explore recipe: Measuring the number of incidents by problem
- Explore recipe: Tracking ticket assigns across groups
- Explore recipe: Week over week SLA percentage change
- Explore recipe: Using a Sunday to Saturday week attribute
- Explore recipe: Daily ticket activity in the last 30 days
- Explore recipe: Due date performance report
- Explore recipe: Analyzing Answer Bot activity
- Explore recipe: Agent interactions on tickets
- Explore recipe: Bad ratings with comments
- Explore recipe: Ticket assigns per day
- Explore recipe: Determine ticket assignee when satisfaction rating is given
- Explore recipe: Analyzing Knowledge Capture activity
- Explore recipe: Top problem tickets by unsolved incidents
- Explore recipe: Unsolved tickets by group
- Explore recipe: Forecasting ticket volumes by year
- Explore recipe: Reporting on CSAT and one-touch tickets
- Explore recipe: Reviewing SLA performance
- Explore recipe: Reporting on customer satisfaction by agent
- Explore recipe: Percentage of calls answered in more than 30 seconds
- Explore recipe: Percentage of tickets created by channel
- Explore recipe: Percentage of chats answered within 30 seconds
- Zendesk Explore recipes reference
- Explore recipe: Reporting on the duration of fields
- Explore recipe: Analyzing skills-based activity
- Explore Recipe: Chat volume year over year
- Explore recipe: Identifying where chats originate
- Explore recipe: Total number of assignments
- Explore recipe: Tickets created by agents or end-users
- Explore recipe: First assignment to first resolution time
- Explore recipe: Days since an organization last submitted a ticket
- Explore recipe: Measuring the number of incidents by problem
- Explore recipe: Tracking ticket assigns across groups
- Explore recipe: Week over week SLA percentage change
- Explore recipe: Using a Sunday to Saturday week attribute
- Explore recipe: Daily ticket activity in the last 30 days
- Explore recipe: Due date performance report
- Explore recipe: Analyzing Answer Bot activity
- Explore recipe: Agent interactions on tickets
- Explore recipe: Bad ratings with comments
- Explore recipe: Ticket assigns per day
- Explore recipe: Determine ticket assignee when satisfaction rating is given
- Explore recipe: Analyzing Knowledge Capture activity
- Explore recipe: Top problem tickets by unsolved incidents
- Explore recipe: Unsolved tickets by group
- Explore recipe: Forecasting ticket volumes by year
- Explore recipe: Reporting on CSAT and one-touch tickets
- Explore recipe: Reviewing SLA performance
- Explore recipe: Reporting on customer satisfaction by agent
- Explore recipe: Percentage of calls answered in more than 30 seconds
- Explore recipe: Percentage of tickets created by channel
- Explore recipe: Percentage of chats answered within 30 seconds