Explore recipes
- Explore recipe showcase
- Explore recipes reference
- Explore recipe: Reporting good and bad quality agent Talk calls this month
- Explore recipe: Count of agent interactions with tickets
- Explore recipe: Reporting on solved zero-touch tickets
- Explore recipe: Counting agent comment updates
- Explore recipe: Viewing Stella Connect Star Ratings as positive and negative CSAT scores
- Explore recipe: Breakdown of calls received per date, hour and half-hour
- Explore recipe: Converting between metrics and attributes
- Explore recipe: Analyzing the last 100 Answer Bot tickets
- Explore recipe: Identify where chats originate with a table
- Explore recipe: Time over time percentage change for a custom dropdown ticket field
- Explore recipe: Count of tickets solved by linked articles by month
- Explore recipe: Count of tickets for a custom ticket field value
- Explore recipe: Change color of % one-touch tickets when it reaches a certain value
- Explore recipe: Declined and missed calls by ticket ID and agent leg
- Explore recipe: Comparing today's ticket volume to yesterday's
- Explore recipe: Monitoring your social media channels
- Explore recipe: Viewing the articles most commonly linked using the Knowledge Capture app in tickets
- Explore Recipe: Replicating the Satisfaction tab reports in Explore
- Explore recipe: Finding the first assignee for a ticket
- Explore recipe: Average ticket resolution time without pending or on-hold time
- Explore recipe: Ticket creation events
- Explore Recipe: Finding tickets with a specific word in the subject
- Explore Recipe: Creating an agent leaderboard for solved tickets
- Explore recipe: Reporting on IVR destination group
- Explore recipe: Reporting chat first reply time by brackets
- Explore recipe: Getting to know dashboard filters
- Explore recipe: Combining zero agent replies into the one reply bracket
- Explore recipe: Creating a ticket first reply date and time attribute
- Explore recipe showcase
- Explore recipes reference
- Explore recipe: Reporting good and bad quality agent Talk calls this month
- Explore recipe: Count of agent interactions with tickets
- Explore recipe: Reporting on solved zero-touch tickets
- Explore recipe: Counting agent comment updates
- Explore recipe: Viewing Stella Connect Star Ratings as positive and negative CSAT scores
- Explore recipe: Breakdown of calls received per date, hour and half-hour
- Explore recipe: Converting between metrics and attributes
- Explore recipe: Analyzing the last 100 Answer Bot tickets
- Explore recipe: Identify where chats originate with a table
- Explore recipe: Time over time percentage change for a custom dropdown ticket field
- Explore recipe: Count of tickets solved by linked articles by month
- Explore recipe: Count of tickets for a custom ticket field value
- Explore recipe: Change color of % one-touch tickets when it reaches a certain value
- Explore recipe: Declined and missed calls by ticket ID and agent leg
- Explore recipe: Comparing today's ticket volume to yesterday's
- Explore recipe: Monitoring your social media channels
- Explore recipe: Viewing the articles most commonly linked using the Knowledge Capture app in tickets
- Explore Recipe: Replicating the Satisfaction tab reports in Explore
- Explore recipe: Finding the first assignee for a ticket
- Explore recipe: Average ticket resolution time without pending or on-hold time
- Explore recipe: Ticket creation events
- Explore Recipe: Finding tickets with a specific word in the subject
- Explore Recipe: Creating an agent leaderboard for solved tickets
- Explore recipe: Reporting on IVR destination group
- Explore recipe: Reporting chat first reply time by brackets
- Explore recipe: Getting to know dashboard filters
- Explore recipe: Combining zero agent replies into the one reply bracket
- Explore recipe: Creating a ticket first reply date and time attribute