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Setting up Explore


Activating Explore and giving yourself access

What's my plan? Before you can get started with Explore, you need to activate it. To perform this pr...

Edited Jan 13, 2025

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Giving users access to Explore

What's my plan? Admins can control whether a user can access Explore and what they can see and do within it. ...

Edited Jan 07, 2025

10 votes  ·  9 comments

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Setting Explore dataset access

What's my plan? After you give users access to Explore and define their role, you can choose which datasets...

Edited Dec 10, 2024

10 votes  ·  2 comments

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Setting default chart colors and export settings

In Explore, admins can set default chart colors and export settings that apply across the entire acco...

Edited Jan 13, 2025

0 votes  ·  2 comments

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Setting the start of the week for reports and filters

What's my plan? In Explore, you can decide which day of the week should be considered the start of the ...

Edited Jul 16, 2024

4 votes  ·  12 comments

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Browsers supported by Explore

What's my plan? Explore is tested and supported with the two most recent major versions of the browsers ...

Edited Jul 30, 2024

4 votes  ·  0 comments

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Allowing network IP addresses for Explore

What's my plan? Explore uses Amazon Web Services (AWS) to provide some services. To allow Explore to work properly...

Edited Jun 21, 2024

2 votes  ·  0 comments

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HIPAA considerations when using Zendesk Explore

What's my plan? The Health Insurance Portability and Accountability Act (HIPAA) is a set of rules and r...

Edited Jun 21, 2024

3 votes  ·  0 comments

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Privacy and data protection law resources for Explore

The following articles in the cross-product Help Center describe how features in Explore and other Zendesk products ...

Edited Sep 02, 2022

1 vote  ·  0 comments

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