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Getting started with Zendesk Suite


Welcome to the Zendesk Suite

The Zendesk Suite provides the complete customer service solution that’s easy to use and scales with your business. ...

Edited Jul 26, 2024

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Learn more about Zendesk Suite

When you're ready to learn how the Suite can help your business, start here. This page helps you navigate our help ce...

Edited Mar 16, 2024

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Quick launch guide for Zendesk

Quick launch checklists PEOPLEStructure your team Create groups - 4 minsCreate containers to organize your te...

Edited Dec 05, 2024

8 votes  ·  6 comments

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Launch tasks for Zendesk Suite

What's my plan? This interactive guide creates a launch plan, based on your suite plan and channels. Many steps are...

Edited Oct 03, 2024

33 votes  ·  0 comments

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Getting started with Zendesk Suite - Introduction

What's my plan? Articles in the series Introduction: Getting started with Zendesk Suite Part 1: Accessing Zend...

Edited Jun 21, 2024

19 votes  ·  2 comments

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Getting started with Zendesk Suite - Part 1: Accessing Zendesk Suite admin settings

What's my plan? Articles in the series Introduction: Getting started with Zendesk Sui...

Edited Feb 07, 2025

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Getting started with Zendesk Suite - Part 2: Adding team members

What's my plan? Articles in the series Introduction: Getting started with Zendesk Sui...

Edited Jun 21, 2024

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Getting started with Zendesk Suite - Part 3: Understanding how end user accounts are handled

What's my plan? Articles in the series Introduction: Getting started with Zendesk Sui...

Edited Feb 07, 2025

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Getting started with Zendesk Suite - Part 4: Managing user access, security, and authentication

What's my plan? Articles in the series Introduction: Getting started with Zendesk Sui...

Edited Jun 21, 2024

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Getting started with Zendesk Suite - Part 5: Adding support channels

What's my plan? Articles in the series Introduction: Getting started with Zendesk Sui...

Edited Feb 03, 2025

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Getting started with Zendesk Suite - Part 6: Routing incoming support requests

What's my plan? Articles in the series Introduction: Getting started with Zendesk Suite Part 1: Accessing Zend...

Edited Dec 19, 2024

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Getting started with Zendesk Suite - Part 7: Managing support requests during non-business hours

What's my plan? Articles in the series Introduction: Getting started with Zendesk Suite Part 1: Accessing Zend...

Edited Jun 21, 2024

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Getting started with Zendesk Suite - Part 8: Guaranteeing customer support expectations with service level agreements

What's my plan? Articles in the series Introduction: Getting started with Zendesk Sui...

Edited Jun 21, 2024

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Getting started with Zendesk Suite - Part 9: Reporting on support activity

What's my plan? Articles in the series Introduction: Getting started with Zendesk Sui...

Edited Jun 21, 2024

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Getting started with Zendesk Suite - Part 10: Enabling customer satisfaction ratings

What's my plan? Articles in the series Introduction: Getting started with Zendesk Sui...

Edited Jun 21, 2024

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Getting started with Zendesk Suite - Part 11: Leveraging AI features with Zendesk

Introduction: Getting started with Zendesk Suite Part 1: Accessing Zendesk Suite admin ...

Edited Sep 18, 2024

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Getting started with Zendesk Suite - Part 12: Using the Zendesk developer platform to extend your support solution

What's my plan? Articles in the series Introduction: Getting started with Zendesk Sui...

Edited Jun 21, 2024

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Getting started with Zendesk Suite - Part 13: Rolling out your Zendesk Suite support solution

What's my plan? Articles in the series Introduction: Getting started with Zendesk Sui...

Edited Jun 21, 2024

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Getting started with Zendesk Suite - Part 14: Additional features

What's my plan? Articles in the series Introduction: Getting started with Zendesk Suite Part 1: Accessing Zend...

Edited Dec 16, 2024

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Launch guide for Zendesk

Welcome to Zendesk Support! This article provides the framework you need to get your account up and running. It descr...

Edited Apr 03, 2024

18 votes  ·  2 comments

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Launch Guide for Zendesk Suite

What's my plan? As described in Getting Started in Zendesk Suite, the Zendesk Suite is a collection of prod...

Edited Jan 21, 2025

1 vote  ·  2 comments

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