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How to solve issues with payments

Articles that answer questions about billing, credit cards, invoices and taxes. Content about payment errors, payment methods, refunds and cancelations.


Payment Issues: 430190 - Not authorized

Issue symptoms My payment was declined and I received the following error: 430190 - Not authorized Resolution steps ...

Edited Jan 22, 2024

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How does upgrading mid-cycle affect my bill?

Question If I upgrade my plan in the middle of a billing cycle, am I billed the difference between my current and new...

Edited Aug 02, 2024

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How can I update a credit card for an app I own in the Marketplace?

Question I am a developer and I want to assist my customers to update their credit card for an app in the Marketplace...

Edited Dec 20, 2024

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How do I update my payment method for a marketplace app?

Question How do I change my payment method or card for my app subscription? Answer If you need to update payment for ...

Edited Jul 31, 2023

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