Apps and integrations advice and troubleshooting
Articles that help answer questions and solve issues about apps like the Select an Address app, Time Tracking app, and others, and integrations like Salesforce, Jira, Shopify, and others. Content that provides resolution tips of apps customization and troubleshooting steps for common problems.
- I cannot save changes for my Salesforce sync settings
- The Zendesk for Salesforce integration didn't add my users to organizations
- Shopify for Zendesk error: Failed to validate for sufficient access token scopes. Try again later.
- Salesforce errors: Unable to update PushTopic and Unable to read PushTopic
- How can I send more than 20 tickets at a time through the Proactive Tickets app?
- How do I troubleshoot Jira integration issues?
- Why aren’t my Zendesk contacts linking to Salesforce cases?
- Why are Salesforce account names changing to numbers?
- How do I create a service user to authenticate API requests?
- Can I link multiple Slack workspaces and Zendesk instances together?
- Salesforce data sync error: Name or Email has already been taken
- How can I receive notifications in Slack when a ticket is rated negatively?
- How do I assess my apps for migration to the Zendesk Agent Workspace?
- How can I debug the Zendesk Apps framework (ZAF)?
- Why do phone numbers synced from Salesforce lose their country code?
- Using the Select an Address app with multiple brands and default email addresses
- Jira error: Zendesk subdomain is incorrect during set-up
- Time Tracking app error message
- How can I open a top nav app automatically? (Zendesk Apps V2)
- Can I subtract time from the Time Tracking app?
- Why does the reporter change when a new issue is created from the Jira integration?
- How do I know when a Salesforce update syncs to Zendesk?
- How can I check my Streaming API limits and usage?
- Does Zendesk offer an embeddable contact form?
- Does Zendesk integrate with Microsoft Entra SSO?
- Is there a way to link tickets in Support?
- When an agent is out of office, how can I reassign their open tickets?
- Can I connect my contact form with Zendesk?
- Error message: error is not a proxyable URI
- How can I troubleshoot CORS?
- I cannot save changes for my Salesforce sync settings
- The Zendesk for Salesforce integration didn't add my users to organizations
- Shopify for Zendesk error: Failed to validate for sufficient access token scopes. Try again later.
- Salesforce errors: Unable to update PushTopic and Unable to read PushTopic
- How can I send more than 20 tickets at a time through the Proactive Tickets app?
- How do I troubleshoot Jira integration issues?
- Why aren’t my Zendesk contacts linking to Salesforce cases?
- Why are Salesforce account names changing to numbers?
- How do I create a service user to authenticate API requests?
- Can I link multiple Slack workspaces and Zendesk instances together?
- Salesforce data sync error: Name or Email has already been taken
- How can I receive notifications in Slack when a ticket is rated negatively?
- How do I assess my apps for migration to the Zendesk Agent Workspace?
- How can I debug the Zendesk Apps framework (ZAF)?
- Why do phone numbers synced from Salesforce lose their country code?
- Using the Select an Address app with multiple brands and default email addresses
- Jira error: Zendesk subdomain is incorrect during set-up
- Time Tracking app error message
- How can I open a top nav app automatically? (Zendesk Apps V2)
- Can I subtract time from the Time Tracking app?
- Why does the reporter change when a new issue is created from the Jira integration?
- How do I know when a Salesforce update syncs to Zendesk?
- How can I check my Streaming API limits and usage?
- Does Zendesk offer an embeddable contact form?
- Does Zendesk integrate with Microsoft Entra SSO?
- Is there a way to link tickets in Support?
- When an agent is out of office, how can I reassign their open tickets?
- Can I connect my contact form with Zendesk?
- Error message: error is not a proxyable URI
- How can I troubleshoot CORS?