Apps and integrations advice and troubleshooting
Articles that help answer questions and solve issues about apps like the Select an Address app, Time Tracking app, and others, and integrations like Salesforce, Jira, Shopify, and others. Content that provides resolution tips of apps customization and troubleshooting steps for common problems.
- How do I create a service user to authenticate API requests?
- Salesforce data sync error: Name or Email has already been taken
- How can I receive notifications in Slack when a ticket is rated negatively?
- How do I assess my apps for migration to the Zendesk Agent Workspace?
- How can I debug the Zendesk Apps framework (ZAF)?
- Why do phone numbers synced over from Salesforce lose their country code?
- Using the Select an Address app with multiple brands and default email addresses
- Jira error: Zendesk subdomain is incorrect during set-up
- Time Tracking app error message
- How can I open a top nav app automatically? (Zendesk Apps V2)
- Can I subtract time from the Time Tracking app?
- Why does the reporter change when a new issue is created from the Jira integration?
- How do I know when a Salesforce update syncs to Zendesk?
- How can I check my Streaming API limits and usage?
- My ticket sharing with JIRA (Legacy) is broken
- Does Zendesk offer an embeddable contact form?
- Does Zendesk Support integrate with Azure Active Directory SSO?
- Can I pre-populate the Order ID field for Shopify in Zendesk?
- Is there a way to link tickets in Support?
- When an agent is out of office, how can I reassign their open tickets?
- Can I connect my contact form with Zendesk?
- Error message: error is not a proxyable URI
- How can I troubleshoot CORS?
- How can I find an app ID in my Zendesk instance?
- Error: Your sync has been disabled due to an error
- How can I troubleshoot issues with apps?
- Salesforce integration: A red exclamation mark appears after clicking 'Install' in the Ticket Sync section
- What profile permissions are required for the Zendesk for Salesforce integration?
- How to resolve email delivery issues for jira.zendesk-integrations.com
- I received a "Failed to synchronize info" error message in Salesforce
- How do I create a service user to authenticate API requests?
- Salesforce data sync error: Name or Email has already been taken
- How can I receive notifications in Slack when a ticket is rated negatively?
- How do I assess my apps for migration to the Zendesk Agent Workspace?
- How can I debug the Zendesk Apps framework (ZAF)?
- Why do phone numbers synced over from Salesforce lose their country code?
- Using the Select an Address app with multiple brands and default email addresses
- Jira error: Zendesk subdomain is incorrect during set-up
- Time Tracking app error message
- How can I open a top nav app automatically? (Zendesk Apps V2)
- Can I subtract time from the Time Tracking app?
- Why does the reporter change when a new issue is created from the Jira integration?
- How do I know when a Salesforce update syncs to Zendesk?
- How can I check my Streaming API limits and usage?
- My ticket sharing with JIRA (Legacy) is broken
- Does Zendesk offer an embeddable contact form?
- Does Zendesk Support integrate with Azure Active Directory SSO?
- Can I pre-populate the Order ID field for Shopify in Zendesk?
- Is there a way to link tickets in Support?
- When an agent is out of office, how can I reassign their open tickets?
- Can I connect my contact form with Zendesk?
- Error message: error is not a proxyable URI
- How can I troubleshoot CORS?
- How can I find an app ID in my Zendesk instance?
- Error: Your sync has been disabled due to an error
- How can I troubleshoot issues with apps?
- Salesforce integration: A red exclamation mark appears after clicking 'Install' in the Ticket Sync section
- What profile permissions are required for the Zendesk for Salesforce integration?
- How to resolve email delivery issues for jira.zendesk-integrations.com
- I received a "Failed to synchronize info" error message in Salesforce